Blogs

Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.

In early April, the National Institutes of Health put out a call for images highlighting NIH-funded scientific research. The image call was posted on the NIH image gallery website and advertised through the NIH Public Information Officers (PIO) Network. The NIH Image Gallery, which averages 6,000 views per day, features free-to-use images for the general

Jun 13, 2016

Taking an Agile Approach to Content

So, you’ve recently joined an agile team — congratulations! Here at 18F, we work in an agile way — in other words, we base our designs on user needs, conduct usability testing, iterate quickly, and release MVPs (minimum viable products) rather than highly finalized releases. We take an agile approach to content too. While there’s

Jun 10, 2016

Five Things DOE Learned from Making a Podcast

The Energy Department launched Direct Current, our first podcast, on May 9. The first episode—all about rooftop solar, as well as the history of our agency—has been well-received so far by press, stakeholders, and the general public. One review

Jun 09, 2016

Welcome to the New DHS.gov

Today, I am happy to announce the newly optimized DHS.gov website. Over the past year, DHS has worked behind the scenes to update and modernize our flagship website, making it faster and easier to use. Some of the specific differences you’ll see are: Compatibility for both desktop computers and mobile devices (phones and tablets) Cleaner,

Jun 09, 2016

A Problem Without Definition Is a Challenge Without a Solution

A prize competition often starts with a problem. In order to get help to find a solution, people need to clearly understand your problem. Understanding and effectively communicating your problem isn’t easy, but it’s necessary. Problems are like spaghetti—messy and complex, says Denys Resnick, Executive Vice President of Strategic Programs at NineSigma Inc., which provides

Jun 08, 2016

Five Ways That Video Will Continue to Evolve on Facebook

The medium is the message. Marshall McLuhan In a little over a year, Facebook video went from simply being one of the content types that could be shared to the user timeline to a 8B video views per day powerhouse that’s also a huge priority for Mark Zuckerberg. We’ve heard about the big numbers from digital native

Jun 08, 2016

Last week, Recode published an article focused on a recent report from industry consultant Chetan Sharma that found the largest number of new mobile activations in the first quarter of 2016 came from a ‘different’ kind of mobile tool—cars. There are still a lot of phone and tablet mobile activations happening—31% and 23% of all activations, respectively—but

Jun 07, 2016

Why Switching to HTTPS Will Make Your Analytics Better

Federal agencies are required to make all federal websites accessible through a secure, HTTPS-only connection by the end of the 2016 calendar year. What you might not have known is that the switch to HTTPS will improve your ability to track which sites are directing web traffic to yours. Recently, a federal colleague reached out

Jun 06, 2016

Open Data Democratizes Innovation

Americans Use Public Data to Improve the Lives of Fellow Citizens Data is one of our most important national assets. It informs our policy and our national priorities. But as we have seen time and time again, the most effective way to govern is to engage with the public directly. Thanks to the President’s Executive Order requiring

Jun 02, 2016

GSA Introduces New Web-Based Leasing Tool

Recently, Regional Administrator Sara Manzano-Díaz of the U.S. General Services Administration (GSA) introduced a web-based leasing tool, the Automated Advanced Acquisition Program (AAAP), to 60 lessors and/or brokers at the Dow Building in Philadelphia. The AAAP tool was designed to consolidate and streamline the leasing process, making for a more efficient, transparent process that also

Jun 02, 2016

The User-Centered Redesign of IdentityTheft.gov

I first came across the redesigned IdentityTheft.gov on Reddit, of all places. Someone had posted a link to the Federal Trade Commission’s (FTC) newly redesigned site and wrote: I hope this never happens to any of you as the entire thing can be really stressful. The identitytheft.gov website is a true breath of fresh air…You

Jun 01, 2016

A Look at Podcasting at CSOSA

Podcasting is growing significantly. Per Pew, the percentage of Americans who have listened to a podcast in the past month has almost doubled since 2008, from 9% to 17% by January of 2015.

May 27, 2016

7 Years of Open Data

In its seventh year as home to the U.S. Government’s open data, Data.gov continues to serve millions of people worldwide, from researchers and civic hackers, to businesses and citizens. These users have created apps, launched new products and services, and have improved transparency and openness, making the U.S. Government more accountable and responsive to the

May 26, 2016

The Data Briefing: Better Crowdsourced Federal Government Projects Through Cognitive Computing

Cognitive computing has been receiving a good deal of attention lately as more companies have been building intelligent agents. Ever since IBM Watson’s 2011 appearance on Jeopardy, cognitive computing has spread into healthcare, investing and even veterinary medicine. However, it is only recently that cognitive computing has spread into government applications. As the name implies,

May 25, 2016