DigitalGov Citizen Services Summit: Reflections from Our Livestream Host, and Full Recording Now Available!

The second annual DigitalGov Citizen Services Summit was held at GSA headquarters in Washington, DC on May 21. This year’s Summit sold out early to in person attendees, attracted nearly 1,200 folks to sign up, and for the first time a live stream was offered for online viewers across the country. I was honored to serve as this year’s virtual livestream host for the Summit.

“Open” was the theme of the 2015 Summit which featured a select line up of speakers from across the federal government and covered diverse topics that were voted on using a crowdsourcing platform and reviewed by the Summit Sounding Board. Topics included privacy and identity management, the Internet of Everything, analytics, human-centered design, agile methods, 3D printing, public participation, open customer experience and more.The full Summit video, including the exclusive livestream interviews, is now available.

[youtube https://www.youtube.com/watch?v=nvB1udoMKfM&w=600]

Megan Smith, U.S. Chief Technology Officer in the Office of Science and Technology Policy at the White House, gave the keynote opening and challenged agencies to “unlock federal talent.” She noted that agencies should “not just work on products and services,” but that they must unlock the talent of federal employees and make sure techies are brought to the table where the decisions are being made.

Dr. David Bray, Chief Information Officer for the Federal Communications Commission and 2015 Eisenhower Fellow, talked about going exponential and the Internet of Everything, and encouraged federal employees to become #ChangeAgents.

Federal agencies were also invited to showcase their programs, tools and innovations at the Summit Expo. I had the opportunity to interview several agency representatives from across the federal government, including Corina DuBois from the U.S. Department of State, Sally Dadjou from the U.S. Department of Health and Human Services, Marina Fox from the General Services Administration, Jennifer Kerber with Connect.gov, and many more.

The Summit’s hashtag, #DigitalGov15, became a top trend across the United States on Twitter. Thank you to everyone who came in person to attend, tuned in online via livestream, tweeted throughout the event, put us in the top US trends, and helped to make #DigitalGov15 such a success!

This post was originally published on Bernetta Reese’s personal website.

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