What’s your mobile itch?
A long time ago at a workshop not so far away…we asked the 40 federal government innovators who had released native apps this question. We wanted to know their biggest barriers, challenges, frustrations to building anytime, anywhere government.
Their generosity in telling us those pain points informed 2011’s Making Mobile Gov Project, which identified 10 challenges to implementing mobile apps and responsive websites for public audiences in the federal government. The MobileGov Community of Practice has worked to address these challenges ever since.
While our work is not done, we’ve come a long way and are evolving with the technology.
Take the challenge of creating mobile products for multiple user platforms like mobile Web and various device operating systems (iOS, Android, etc.). Back in 2011, agencies were building either static mobile Web pages or native apps; the responsive Web design approach was in its infancy.
Now instead of the either/or approach, agencies like the Centers for Disease Control (CDC) are implementing or planning responsive Web design and building native apps. However, the platform challenges have become more sophisticated. While responsive Web design has become popular in the federal government, there are still challenges around mobilizing information like tables and charts.
To counter these new challenges, more agencies are focusing on what we called the “data and infrastructure” challenge three years ago. Instead of thinking about the presentation layer (apps and mobile Web), agencies are looking at the mobilization of their information and at ways they can share mobile code with other agencies. They’re looking at adaptive content approaches and participating in projects like our open and structured data content modeling project.
The rest of this month we’re going to have a series of articles that look at where we are and where we are going with anytime, anywhere government.
- A recap of recent presentations on the Challenges in Implementing Responsive Design at the Department of Energy and Defense Finance and Accounting Services;
- Some tips on how to display tables and charts on mobile devices by the feds who have been testing mobile websites with the Federal Crowdsource Mobile Testing Program;
- An in-depth look at how Health and Human Services (HHS) mobilized over 3,000 tables on its website (and then shared the code);
- How we’ve updated the Federal Mobile Apps Registry to help agencies promote their mobile products;
- Takeaways from last month’s Open and Structured Content Modeling workshop;
- And a update on what’s happening with anytime, anywhere government when it comes to the Internet of Things.
All of these articles will talk about current itches that need to be addressed. You can also get involved with the group that’s been providing solutions for the last three years by joining the MobileGov Community of Practice.