Governance
Resources on Governance
OMB Circular A-130 —Managing Information as a Strategic Resource
OMB M-17-06 —Policies for Federal Agency Public Websites and Digital Services
Required Web Content and Links —If you manage a public website in the federal government’s executive branch, various policies require you to have certain content—or …
Checklist of Requirements for Federal Websites and Digital Services —Links to relevant laws, policies, and regulations for federal agencies.
2012 Digital Government Strategy —The 2012 Digital Government Strategy mission drives agencies, and the need to deliver better services to customers at a lower cost.
Tools and Services
Section508.gov —Guidance for Federal agencies on IT accessibility compliance.
News and Events on Governance
44 posts
Digital governance at GSA
Sunrise to Sunset: Building a Customer-centric Digital Ecosystem
Taking a Design-led Approach to Digital Modernization
Measuring and Justifying the Government Experience
Measuring and Justifying the Government Experience—Private sector organizations use revenue as the primary measurement to justify improving experiences. Many government services don’t have revenue as a lever, so how can we justify work to improve experience? The Office of Natural Resources Revenue (ONRR) leveraged a few metrics on their team that fall into three categories: laws and regulations, improving the experience for users, and saving time for employees. — via DOI Revenue Data

Webinar Recap: How to Build Your Digital Dream Team
Announcing Data Governance Charter Templates
Announcing Data Governance Charter Templates—As a part of our Resources and Advisory Support collection, the Data and Analytics (DA) team in the Centers of Excellence (CoE) has released three charter templates that can help federal agencies set up data governance groups and an Office of the Chief Data Officer. We developed these charter templates based on our experiences working with chief data officers (CDOs) and data practitioners across the federal government. These charters are designed to help federal government agencies set up data governance bodies to better use agency data securely and strategically. Although the charter templates don’t represent or constitute official guidance, they’ll help jump start your effort to build data governance structures within your agency. Tailor them to meet your agency’s specific needs. — via The Centers of Excellence

The Customer Experience (CX) Symposium Series: A Thought Incubator for Federal CX Practitioners
New Improvements to Regulations.gov Boost Transparency and Engagement
New Improvements to Regulations.gov Boost Transparency and Engagement—Almost a year ago, GSA launched a new version of Regulations.gov. While the new version came with significant improvements, customers requested the return of a few popular features from the previous version. We are happy to announce progress on the highest priority requests—improved public access to posted comments, and docket subscriptions—and new features that are coming soon. — via General Services Administration

Go-Live Checklist for Federal Websites
8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
A Federal Guide to De-risk Government Technology Projects
A Federal Guide to De-risk Government Technology Projects—Written for cross-functional teams delivering IT services to their users, the Federal Field Guide to De-risk Government Technology offers guidance to federal agencies on how to structure software development teams, write contracts, and oversee agile software activities to reduce risks and improve outcomes for end-users. — via 18F
