Blogs
Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.
A Better DigitalGov
We’re going to try something new here, something better.
3 Ways to Manage Research Projects Remotely
Being a remote team doesn’t mean you should forgo any of your research rituals. It means finding different ways to do them.
Machine Learning Paired with Skilled Data Scientists is the Future of Data-Driven Decision Making
ML can provide high-value services for data management and analytics, security threat detection, and process improvement but it doesn’t stop there.
Finding Usability Testers: Tips from an Army Recruiter
An Army recruiter shares how her training in the Army has helped in her approach to usability testing, and gives a peek inside how usability testing works for USAJOBS.gov at the Office of Personnel Management (OPM).
The Data Briefing: How to Build a Chatbot in a Weekend
As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.
Slack AMA Connect Standards Team with Public
The Standards team hosted their first AMA (Ask Me Anything) with the public in August. Here’s a breakdown of the big topics discussed during the chat.
Managing Custom Software Development in Government When You’re Not a Software Engineer
As custom software development becomes integral to accomplishing any program’s mission, many managers in government find themselves faced with handling the unfamiliar: overseeing the design and implementation of a digital product that is functional, user-friendly, and necessary for realizing your program’s mission.
The Data Briefing: Will Artificial Intelligence Tools Replace or Augment Federal Employees?
A Washington, D.C. think tank recently released reports advocating using artificial intelligence (AI) tools to reorganize the federal government.
A Conversation With ITIF About the State of Federal Government Websites
Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.
Design and Conflict: Do You Know Your Conflict Style?
Building empathy towards users is always a part of the UX process, but it’s not always common practice to build empathy towards our teammates. Here’s an idea to proactively address conflict and build empathy through understanding on your team.