Plain Language Summit 2019

A day of talks and conversations on how to advance plain language in government communications

Thursday, September 5, 2019 11:00 AM – EDT

Hosted by Digital.gov and the Plain Language Community of Practice

an image from the video

On Thursday, September 5th, 2019, the federal Plain Language community brought together some of the brightest individuals involved in government communications for a one-day series of talks and conversations on how to advance plain language in government communications.

Plain Language / plainlanguage.gov

We believe the public deserves plain language communication from its government, and it's the law. The benefits of plain language are both tangible and intangible:

  • Plain language gets your message across in the shortest time possible.
  • More people are able to understand your message.
  • There is less chance that your document will be misunderstood, so you spend less time explaining it to people. And if your document gives instructions, your readers are more likely to understand them and follow them correctly.

Our Plain Agenda

Time

Speaker

9:00am

Welcome from Federal Plain Language Community of Practice, Co-Chairs - Katherine Spivey, GSA and Kathryn Catania, USCIS

9:15am

Welcome from GSA’s Senior Plain Language Official

9:25am - 9:30am

PLAIN training update - Jamie Stark, USCIS

9:25am - 10:00am

Health Literacy - Cynthia Baur

10:00am - 10:15am

Break

10:15am - 11:15am

Science Panel - Jana Goldman and Susanna Murley

11:15am - 11:45am

Plain UX — John Whalen

11:45am - 12:50pm

Break for Lunch

1:00pm - 1:45pm

International Plain Language Standards — Annetta Cheek

1:45pm - 2:30pm

Center for Plain Language Federal Report Card — David Lipscomb

2:30pm - 3:00pm

Customer Experience - Camille Tucker

3:00pm - 3:15pm

Wrap Up & Closing - Kathryn Catania, USCIS and Katherine Spivey, GSA

Let others know and use our hashtag #PlainSummit2019! Here's what people are saying on Twitter or follow @govplainlang on twitter.

About PlainLanguage.gov

The Plain Language Action and Information Network (PLAIN) is a group of federal employees from different agencies and specialties who support the use of clear communication in government writing.

Questions about this event or future events? Send them to digitalgov@gsa.gov.


In this talk

U.S. General Services Administration

United States Citizenship and Immigration Services

U.S. General Services Administration

U.S. General Services Administration

General Services Administration

United States Citizenship and Immigration Services

U.S. General Services Administration