Join the Robotic Process Automation Community of Practice

The Robotic Process Automation (RPA) Community shares solutions to help agencies overcome the challenges that arise in designing and deploying an effective RPA program.
Jul 10, 2020

For anyone who is bogged down by repetitive, mundane tasks, robotic process automation (RPA) may be an optimal solution. RPA refers to software that is programmed to digitally emulate human actions and automate repetitive, high-volume tasks. For the federal government, RPA is a powerful automation tool, enabling employees to focus on higher-value work.

The RPA Community of Practice was formed to help agencies overcome the technical, managerial, and operational challenges that arise when building an effective RPA program. 

The community published the RPA Playbook to guide agencies as they develop their RPA programs. The playbook is a great resource for agencies embarking on the RPA journey, as well as existing programs looking to mature their operations. Today, the RPA Community is proud to announce the publication of the Internal Controls Addendum. This document, which builds upon the foundations set forth by the playbook, addresses the common controls challenges such as audibility, security and compliance, and program performance.

In addition, the RPA Community recently published the RPA use case inventory, a detailed list of more than 320 automations within the federal government. This resource, available to all federal employees, is designed to provide agencies with inspiration and insight into potential RPA solutions. Moving forward, the inventory will be updated as the number of automations across the government expands.