Disruptive Technologies That Will Change the Way We Work
Out of the 12 potentially disruptive technologies, the report outlines these as the ones that government should be paying the most attention to:
Mobile Internet – Enabling more efficient delivery of many services and creating opportunities to increase workforce productivity
Automation of Knowledge Work – Answering unstructured questions so employees or customers without specialized training can get information on their own
Internet of Things – Allowing businesses and public-sector orgs to manage assets, optimize performance & create new business models
Cloud Technology – Improving the economics of IT for companies and government & provide greater flexibility & responsiveness
Although 2025 sounds like a long way off, the report says the burden will be on government to create an environment where “citizens can continue to prosper,” as these technologies disrupt their lives.