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Guidance on building better digital services in government
Take the guesswork out of service design by understanding people’s needs.
75 posts
Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively. — via 18F
How login.gov incorporated human centered design and continuous discovery into their product development process to improve the user experience.
Digital.gov
An official website of the U.S. General Services Administration
