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Guidance on building better digital services in government
Understand how and why design impacts user experience.
147 posts
If you want to make worthwhile investments in the way you interact with customers, think UX. Here are some ways to communicate user experience to key stakeholders and gain support for UX improvement projects.
Are you and your team working with the U.S. Web Design System on your site, or have plans to start using it? The USWDS team has a public Slack channel where you can meet other government engineers, content specialists, and designers who are working with the USWDS to build accessible, mobile-friendly websites. — via U.S. Web Design System
GSA's Technology Transformation Services is prototyping a human-centered approach to cultivating an environment of lifelong learning to attract and retain the best talent to serve our citizens.
User-centered design is critical for meetings—from the front lines to C-suite. How might we host more hands-on learning sessions and experience exchanges to improve and customize the way the federal workforce communicates to diverse stakeholders?
Introducing a new investment fund for technology products in the federal government
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way. — via Office of Natural Resources Revenue
Today’s update introduces a powerful toolkit of new features to help make creating useful, consistent digital services faster, simpler, and more fun.
Digital.gov
An official website of the U.S. General Services Administration
