Blogs

Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.

Federal Government Challenges and Contests

What is a Challenge? In a challenge, a “seeker” challenges “solvers” to identify a solution to a particular problem, or rewards contestants for accomplishing a goal. The solutions may be: ideas, designs, logos, videos, finished products, digital games, or mobile applications. There are many challenge success stories in government: Challenges Conducted in 2011 Under America COMPETES Act

Nov 01, 2013

Creative Challenge Contests

Multimedia, Photo, Poster, Design Challenge and prize competitions are one path that federal agencies take to drive innovation and solve mission-centric problems—whether technical, scientific, or creative. Creative competitions include multimedia, photo, poster, and design competitions. Here you’ll find tips on running a creative challenge, resources, examples, and information about online platforms you can use to

Oct 31, 2013

Technology Demonstration and Market Stimulation Challenges

Challenge and prize competitions are one path that federal agencies take to drive innovation and solve mission-centric problems—whether technical, scientific, or creative. One type of competition is technology demonstration and market stimulation prizes, competitions that result in fully developed solutions to address market failures, solve significant problems facing society, or catalyze and demonstrate breakthrough technical

Oct 31, 2013

Redesigning Commerce.gov

After having the same look and feel on our website since 2010, Commerce.gov is embarking on a fresh redesign to put the user in the driver seat. Drawing on anonymized user input, we have made some significant changes and are excited to announce the launch of our new site – Beta.Commerce.gov. First, you’ll notice

Oct 30, 2013

Content Management Systems Toolkit

Improving the federal government’s ability to deliver digital information anytime, anywhere, on any device via open content is a key goal of the Digital Government Strategy. A content management system (CMS) can help your agency move to an open content model, making it easier for people to find, share, use, and re-use your information.

Oct 30, 2013

The Pew Research Center recently released a report on “12 Trends Shaping Digital News.” Some of these trends show that mobile devices continue to affect how the public consumes the news. The report found: 19% of Americans saw news on a social network “yesterday” in 2012, more than double the 9% who had done so

Oct 29, 2013

Federal Contact Center Regulations & Directives

Contact centers operated and managed by federal agencies have to follow certain laws, regulations, policies, and other directives. Unless specifically noted, contact centers operated and managed by states or local governments do not have to comply with these same requirements. Access for People with Disabilities (Section 508) Federal contact centers must comply with Section 508

Oct 28, 2013

With Measurable Usability Goals – We All Score

Setting measurable usability goals will help your team to assess the performance of your site throughout development. Whether your assessment is at the beginning of the process, throughout iterative wireframe testing, after release, or all of the above,

Oct 28, 2013

Understanding Your Users’ Needs By Analyzing Search Terms

Analyzing your visitors’ search terms can help you better understand their needs. It can provide valuable data about the content and organization of the content on your site. Create a Semi-Automated Report of Terms Here’s how to create a semi-automated report for analyzing large amounts of search data on a regular basis. A human still

Oct 24, 2013

Mobile Code Sharing Catalog Snippet: Leaflet

Would you like help incorporating mobile-friendly maps in your mobile sites and/or web apps? Check out Leaflet, available on the Mobile Code Sharing Catalog, a modern open-source JavaScript library for mobile-friendly interactive maps. It is developed by Vladimir Agafonkin of CloudMade with a team of dedicated contributors. Weighing

Oct 23, 2013

Mobile Future recently released this infographic about the proliferation of connected devices. Among the key data points: Today, there are 10 billion connected devices. By 2020, data from connected devices will more than double all global Internet traffic in 2012. Traffic

Oct 22, 2013

Partnerships Can Add Value to Prize Competitions

The right partner can be the key to a successful challenge competition. If you’re planning a challenge for your agency, you’ve probably had to ask: “Do we have the tools and capabilities to pull off this challenge on our own?” Why we form partnerships Often times, the answer is, “no.” But that shouldn’t stop you from

Oct 21, 2013

A report by the PEW Research Center, 12 trends for shaping digital news, looks at how the internet and digital devices are changing news consumption habits. While half of all Americans still prefer to get their news from

Oct 18, 2013