Blogs

Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.

Best Week Ever in #SocialGov: December Edition

(This is the next installment of an ongoing series charting the programs, events and people that make the emerging field of social media and data in government an exciting place to serve the public. Agencies are encouraged to submit their own stories for this travelogue of digital innovation.) From

Dec 20, 2013

Facebook News Feed Algorithm Update: What You Need to Know

Facebook announced they are refining their algorithm this week to better identify and promote quality news content. This can and will affect your strategic performance, but what exactly makes “quality” content and how can your agency ensure they are on the winning side of this adjustment? We talked with Facebook about the changes, and the bottom

Dec 19, 2013

The 2013 NORAD Tracks Santa App

Here Comes Santa Claus, Here Comes Santa Claus, Right Down iOS/Windows/Android Lane… What started out as a misdirected phone call to NORAD’s predecessor agency in 1955 turned into a much anticipated holiday tradition for kids and adults alike. Fifty-eight years later, NORAD

Dec 19, 2013

Citizen Needs Come First for UK Websites

We have long believed that “governments learn best from other governments” and encourage far-ranging discussions with experts from other countries, as well as state and local governments. An example of this came to fruition when Michael Bracken, creator and director of the United Kingdom’s Government Digital Service, spoke to

Dec 19, 2013

The Test Case: Write It Once, Test Many Times

What if Thomas Edison Didn’t Use Test Cases? “I have not failed. I’ve just found 10,000 ways that won’t work.” ~Thomas A. Edison Software testing is like a science experiment. The Tester must plan: methods, steps, and paths through the Application Under Test (AUT) to completely exercise the

Dec 16, 2013

9 Reasons Your Agency Should Have A CMS

Why Invest in a Content Management System? Does it take too long to update and post digital content? Do you lack consistent branding across your website(s)? Is outdated, redundant content leading to a poor customer experience? Does your agency website show up too far down in search results? Are you

Dec 12, 2013

FDA.gov Goes Responsive

It’s late at night. Your child can’t sleep: She has some kind of virus. You reach for a bottle of over-the-counter infant fever reducer you bought recently. But wait, you say to yourself: Didn’t I hear on the news something about a recall? Which brand was that again? Thanks to the digital team at the

Dec 12, 2013

Step away from the PDFs!

Every year, one of our office’s biggest projects is to prepare the Information Sharing Environment Annual Report to the Congress. This report examines the progress of Congress’s mandate in the Intelligence Reform and Terrorism Prevention Act of 2004 to develop a better environment of terrorism-related information sharing.

Dec 06, 2013

U.S. Census Bureau Dwellr App

The pursuit of happiness for many of us might mean a fresh new start and a new place to call home. But where? In such a large and diverse country as ours, the choices can seem endless — and overwhelming. Now, your data friendly U.S. Census Bureau has harnessed the power

Dec 05, 2013

Census Mobile App Showcases Local Statistics

America has always been a nation on the move. Whether you are looking for a career change or a new neighborhood to call home, life decisions affect each of us every day. With roughly half of Americans now owning smartphones, everyone should

Dec 03, 2013

Canalys, an international IT company, predicted last week that tablets will almost out-ship all other PC form factors combined next year. They expect that tablets will account for almost 50% of the total client PC market (that includes desktops, notebooks, and tablets) in 2014. PC shipments accounted for 40% of PC shipments

Dec 03, 2013

Surviving Thanksgiving With Your Smartphone

Oh, Thanksgiving! If you need to take a time-out from the dinner table for a little of your own (cyber)space, give these apps a try: Does a holiday with your extended family put your nerves on edge? The Breathe2Relax and TacticalBreather mobile apps are specially designed to help you control

Nov 27, 2013

Cyber Monday, billed as one of the busiest online-commerce days of the year, is spilling into the rest of the holiday season as more consumers use mobile devices to shop whenever they please. Shoppers are no longer waiting to return to work on the Monday after Thanksgiving to surf and complete web deals. Consumers armed

Nov 26, 2013