User Centered Design
Tools and Services
the Lab at OPM —A team of designers with diverse backgrounds that help agencies address complex challenges and build human-centered design capacity across …
News and Events on User Centered Design
47 posts
Privacy
Security is Everyone’s Job: Delivering Secure, Usable Login for Government
How login.gov incorporated human centered design and continuous discovery into their product development process to improve the user experience.
USWDS
USWDS Monthly Call - January 2021
Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.
USWDS
USWDS Monthly Call - December 2020
Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!
USWDS
USWDS Monthly Call - November 2020
Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.
Video
USWDS Monthly Call - September 2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.
Federal Crowdsourcing
Federal Crowdsourcing Webinar Series, Episode 14: Putting Open Data to Work for America’s Communities
Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.
Video
USWDS Monthly Call - August 2020
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
Video
USWDS Monthly Call - Easing into the Design System
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
Video
USWDS Monthly Call - Color Tokens Update
Watch U.S. Web Design System Product Lead, Dan Williams, as he talks and answers questions about the design system.
Video
Survey Translation and the Inclusion of End Users in the Process
Experiences from the U.S. Census Bureau
Video
USWDS Monthly Call: Website Standards Panel Discussion
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
Video
American Tech Series, Part Two: Advancing User-centric Design in Government
In part two of this multi-part YouTube Live series, learn how User-centered design is a practice honed by the American tech industry
Collaborating for Better Design, Technology, and User Experience
Overview of initiatives across Federal government that focus on IT design, development and accessibility.
Finding Usability Testers: Tips from an Army Recruiter
An Army recruiter shares how her training in the Army has helped in her approach to usability testing, and gives a peek inside how usability testing works for USAJOBS.gov at the Office of Personnel Management (OPM).
Managing Custom Software Development in Government When You’re Not a Software Engineer
As custom software development becomes integral to accomplishing any program’s mission, many managers in government find themselves faced with handling the unfamiliar: overseeing the design and implementation of a digital product that is functional, user-friendly, and necessary for realizing your program’s mission.
Vets.gov: A Modern Software Development Environment in Government
When people think of government software, they often think of COBOL and PowerBuilder 5, with manual software deploys every three to six months on a fixed number of machines in a government-run data center. This perception is sometimes justified, but sometimes entirely wrong. Regardless, the perception makes many developers reluctant to work for the government
VA Innovators Network Program: Ahead of the Curve in Healthcare Innovation
VA Innovators Network Program Selected as FedHealth IT Innovation Award Winner This month, FedHealth IT announced that the U.S. Department of Veterans Affairs Innovators Network Program was selected as a 2017 recipient of the FedHealthIT Innovation Award. FedHealth IT recognized 25 Federal Health
