Artificial Intelligence
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Artificial Intelligence (AI) —Supporting and coordinating the use of artificial intelligence technologies in federal agencies.
News and Events on Artificial Intelligence
24 posts
Artificial Intelligence
Using Chatbots To Improve Customer Experience
Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.
Video
How Chatbots Can Improve Customer Experience
Chatbots are a must-have in our customer experience strategy.
Customer Experience
Federal Student Aid’s New Virtual Assistant Offers Model for Improved Customer Service in Government
Aidan, Federal Student Aid’s new virtual assistant, gives customers instant responses to questions about financial aid, loan balances, repayment plans, where to find pages on StudentAid.gov, how to identify their loan servicers, and more, without having to contact a call center.
Artificial Intelligence
Overview of NIST Initiatives on Artificial Intelligence Standards, Principles, and Critical AI Issues
In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.
Open Source
AI Tech Workshop: How to Utilize the Open Source Jupyter Project for your Research
We’ll show you how easy it can be to wrangle data and engage in technical discussions surrounding data, artificial intelligence, machine-learning models.
Video
10x Project Lightning Talks
In this webinar, 10x project teams demonstrate their work to date and provide brief overviews of each project. Topics range from federating data to agile budgeting to machine learning, and our hope is that these talks will inspire others to submit ideas to 10x.
Deep Dive: How a Health Tech Sprint Pioneered an AI Ecosystem
Seven teams created digital tools that help in finding experimental therapies for patients, and for clinical trials to recruit new patients.
Video
Emerging Technology Leadership Series: Laura Manley, Harvard Technology and Public Purpose Project
In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.
Video
Emerging Technology Leadership Series: AI for Government Services with Mina Hanna
Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.
Machine Learning Paired with Skilled Data Scientists is the Future of Data-Driven Decision Making
ML can provide high-value services for data management and analytics, security threat detection, and process improvement but it doesn’t stop there.
The Data Briefing: How to Build a Chatbot in a Weekend
As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.
The Data Briefing: Will Artificial Intelligence Tools Replace or Augment Federal Employees?
A Washington, D.C. think tank recently released reports advocating using artificial intelligence (AI) tools to reorganize the federal government.
The Data Briefing: How Blockchain’s Future Growth Will Affect Federal Agencies
Blockchains are an innovative technology which promises to radically change how society conducts business. It will take significant changes in organizational processes before agencies can begin to support blockchains.
Emerging Tech and Open Data for a More Open and Accountable Government
Open data and emerging technologies—including artificial intelligence and distributed ledgers, such as blockchain—hold vast potential to transform public services held back by bureaucracy and outdated IT systems.
