Artificial Intelligence

News and Events on Artificial Intelligence

26 posts

Two Years of Federal Student Aid’s Virtual Assistant Lead to Lessons Learned and a Clear Vision of the Work Ahead

Education’s FSA team behind Aidan® shares what they’ve learned over the past two years to help drive improvements and expand the product to a wider range of users.

Posts by Laura Nadel Posts by Christine Wilkes

May 02, 2022

RPA

Assessing the State of Federal Robotic Process Automation (RPA)

The 2021 State of Federal Robotic Process Automation (RPA) Report describes the growth and maturity of federal RPA programs to convey agency progress in digital transformation and automation.

Posts by Gabrielle Perret

Jan 26, 2022

Artificial Intelligence

Using Chatbots To Improve Customer Experience

Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.

Posts by Ruxi Giura

Apr 07, 2021

Video

How Chatbots Can Improve Customer Experience

Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!

Posts by Ammie Farraj Feijoo Posts by Abraham Marinez Posts by Marietta Jelks Posts by

Feb 23, 2021

Customer Experience

Federal Student Aid’s New Virtual Assistant Offers Model for Improved Customer Service in Government

Aidan, Federal Student Aid’s new virtual assistant, gives customers instant responses to questions about financial aid, loan balances, repayment plans, where to find pages on StudentAid.gov, how to identify their loan servicers, and more, without having to contact a call center.

Posts by Abraham Marinez

Dec 07, 2020

Artificial Intelligence

Overview of NIST Initiatives on Artificial Intelligence Standards, Principles, and Critical AI Issues

In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.

Posts by Steven Babitch Posts by Krista Kinnard Posts by Elham Tabassi Posts by Mark Przybocki

Nov 04, 2020

Open Source

AI Tech Workshop: How to Utilize the Open Source Jupyter Project for your Research

We’ll show you how easy it can be to wrangle data and engage in technical discussions surrounding data, artificial intelligence, machine-learning models.

Posts by Steven Babitch

Apr 14, 2020

Video

10x Project Lightning Talks

In this webinar, 10x project teams demonstrate their work to date and provide brief overviews of each project. Topics range from federating data to agile budgeting to machine learning, and our hope is that these talks will inspire others to submit ideas to 10x.

Posts by Nico Papafil Posts by Sarah Crane Posts by Will Cahoe

Jan 27, 2020

Deep Dive: How a Health Tech Sprint Pioneered an AI Ecosystem

Seven teams created digital tools that help in finding experimental therapies for patients, and for clinical trials to recruit new patients.

Posts by Gil Alterovitz, PhD Posts by Davar Ardalan Posts by Kristen Honey, PhD

Feb 27, 2019

Video

Emerging Technology Leadership Series: Laura Manley, Harvard Technology and Public Purpose Project

In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.

Posts by Justin Herman Posts by Laura Manley

Dec 18, 2018

Video

Emerging Technology Leadership Series: AI for Government Services with Mina Hanna

Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.

Posts by Justin Herman Posts by Mina Hanna

Jul 30, 2018

Machine Learning Paired with Skilled Data Scientists is the Future of Data-Driven Decision Making

ML can provide high-value services for data management and analytics, security threat detection, and process improvement but it doesn’t stop there.

Posts by Jada Jones

Oct 03, 2017

The Data Briefing: How to Build a Chatbot in a Weekend

As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.

Posts by Bill Brantley

Sep 27, 2017

The Data Briefing: Will Artificial Intelligence Tools Replace or Augment Federal Employees?

A Washington, D.C. think tank recently released reports advocating using artificial intelligence (AI) tools to reorganize the federal government.

Posts by Bill Brantley

Sep 20, 2017

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