Inclusivity and automation
Bots can help us improve our inclusivity by gently nudging us to use more appropriate language, explaining why some terms are offensive, and prompting us to consider others.
Artificial Intelligence
Resources on Artificial Intelligence
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National Artificial Intelligence Research and Development Strategic Plan (PDF, 861 KB, 56 pages) 2023 Update
A report by the Select Committee on Artificial Intelligence of the National Science and Technology Council.
Join a Community of Practice
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Artificial Intelligence (AI)
Supporting and coordinating the use of artificial intelligence technologies in federal agencies.
News and Events on Artificial Intelligence
27 posts
Two Years of Federal Student Aid’s Virtual Assistant Lead to Lessons Learned and a Clear Vision of the Work Ahead
Education’s FSA team behind Aidan® shares what they’ve learned over the past two years to help drive improvements and expand the product to a wider range of users.
RPA
Assessing the State of Federal Robotic Process Automation (RPA)
The 2021 State of Federal Robotic Process Automation (RPA) Report describes the growth and maturity of federal RPA programs to convey agency progress in digital transformation and automation.
Artificial Intelligence
Using Chatbots To Improve Customer Experience
Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.
Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!
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Hosted by Digital.gov and the Web Content Managers Community of Practice
2021
Customer Experience
Federal Student Aid’s New Virtual Assistant Offers Model for Improved Customer Service in Government
Aidan, Federal Student Aid’s new virtual assistant, gives customers instant responses to questions about financial aid, loan balances, repayment plans, where to find pages on StudentAid.gov, how to identify their loan servicers, and more, without having to contact a call center.
Artificial Intelligence
Overview of NIST Initiatives on Artificial Intelligence Standards, Principles, and Critical AI Issues
In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.
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Hosted by Digital.gov and the AI Community of Practice
2020
We’ll show you how easy it can be to wrangle data and engage in technical discussions surrounding data, artificial intelligence, machine-learning models.
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Hosted by Digital.gov and the Artificial Intelligence Community of Practice
2020
In this webinar, 10x project teams demonstrate their work to date and provide brief overviews of each project. Topics range from federating data to agile budgeting to machine learning, and our hope is that these talks will inspire others to submit ideas to 10x.
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Hosted by Digital.gov and the 10x
2020
Deep Dive: How a Health Tech Sprint Pioneered an AI Ecosystem
Seven teams created digital tools that help in finding experimental therapies for patients, and for clinical trials to recruit new patients.
In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.
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Hosted by Digital.gov and the ECTO
2018
Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.
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Hosted by Digital.gov and the Emerging Citizen Technology Office
2018
Machine Learning Paired with Skilled Data Scientists is the Future of Data-Driven Decision Making
ML can provide high-value services for data management and analytics, security threat detection, and process improvement but it doesn’t stop there.
