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Guidance on building better digital services in government
This week, the Office of Information and Regulatory Affairs (OIRA), clarified the process for information collections associated with the Paperwork Reduction Act (PRA). These changes include an easy to understand chart that lays out the steps for this sometimes hard to understand process, and are a direct result of the feedback they’ve been getting from the community.— via The Guide to the Paperwork Reduction Act
Are you and your team working with the U.S. Web Design System on your site, or have plans to start using it? The USWDS team has a public Slack channel where you can meet other government engineers, content specialists, and designers who are working with the USWDS to build accessible, mobile-friendly websites.— via U.S. Web Design System
The team at USAGov analyzed more than 13,000 chats and phone calls from the public, in both English and Spanish, and then tagged these inquiries by popular topic area. These are the top questions our government-wide contact center received over the last four months.— via USA.gov
The 10x Program received over 237 submissions from 129 individuals across a range of federal agencies for ideas to help the federal government deliver better products and services.
GSA's Technology Transformation Services is prototyping a human-centered approach to cultivating an environment of lifelong learning to attract and retain the best talent to serve our citizens.
User-centered design is critical for meetings—from the front lines to C-suite. How might we host more hands-on learning sessions and experience exchanges to improve and customize the way the federal workforce communicates to diverse stakeholders?
Digital.gov
An official website of the U.S. General Services Administration
