Digital.gov Guide
Aligning around design goals
Overview
Get to know your potential users better and understand your stakeholders' main concerns. The following approaches are critical to your design process.
Consensus building
Methods to build consensus to understand user needs include:
- Stakeholder and user interviews
- Stakeholder influence mapping
Engagement
Methods to establish engagement processes that allow the team to make good design decisions include:
- Design studio
- Dot voting
- Lean coffee
Goal alignment
Methods to align your goals and objectives to inform your design decisions include:
- Hopes and fears
- Affinity mapping