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Guidance on building better digital services in government
Stacey Sarris
Stacey Sarris is a UX consultant and adjunct professor at Pace University, doctoral candidate at University of Baltimore's Information and Interaction Design program, and currently a UX intern at GSA.
The short answer is: it depends on your goals. If you Google “focus group,” you will have a host of positive and negative feedback, but the truth is that it depends on what your needs are. What Is a Focus Group? Focus groups are an inexpensive way
It’s a forgone conclusion that usability studies are effective in identifying weak points within a website, but what about testing people who are visually impaired? How hard is it to accommodate them? There are some additional challenges that you may encounter when conducting testing with people with disabilities; however, these challenges should not be considered