Phaedra Chrousos

Phaedra Chrousos is the Chief Customer Officer and Associate Administrator, in the Office of Citizen Services and Innovative Technologies at GSA. She is responsible for identifying, incubating, and ensuring the success of new offerings needed by federal agencies and for providing a comprehensive view of customer strategy for GSA as a whole. Prior to joining GSA, Phaedra was COO and co-founder of Daily Secret, a fast-growing digital media brand with a presence in 21 countries that recently raised its Series B financing. She also co-founded and led HealthLeap, a health 2.0 company that improves access to healthcare, which was sold to MDxMedical 10 months after launch. Phaedra also has several years of consulting experience, most notably at the Boston Consulting Group and at the World Bank. Phaedra holds a BA from Georgetown University, an MSC from The London School of Economics, and a MBA from Columbia University Business School. She’s received numerous awards, including being named an Endeavor Entrepreneur and one of Fortune’s ’40 under 40′ in Greece. Look for Phaedra at tech meet-ups around town, or at the local playground with her family.