Mike Kruger

Department of Commerce

NOAA National Weather Service Meteorologist Twitter Use Shows that All Government Employees are Communicators

During the run up to a recent winter storm, Twitter was aflutter with reports of 20-30 inches of snow falling across wide swaths of the Midwest. Unfortunately for snow lovers, those rumors were highly speculative and unfounded. That didn’t stop members of the public from contacting their local National Weather Service (NWS) Weather Forecast Office (WFO) with questions about the storm, so NWS Meteorologist Mike Ryan from the Indianapolis WFO used his office’s Twitter account to inform the public that “Rumors of 20-30″ of #snow are EXTREMELY premature & improbable and not supported by fcst model data at this time.

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Redesigning Commerce.gov

After having the same look and feel on our website since 2010, Commerce.gov is embarking on a fresh redesign to put the user in the driver seat. Drawing on anonymized user input, we have made some significant changes and are excited to announce the launch of our new site – Beta.Commerce.gov. First, you’ll notice that we’ve made search front and center. Our search feature was visited by one in seven users, and we’ve made it even easier to find and use.

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Chief Digital Officer: Roles and Responsibilities

In my previous blog post, I asked if your agency needs a Chief Digital Officer and before you answer maybe you’d want to know what exactly would a Chief Digital Officer (CDO) do at your Agency? According to Tim Bourgeois of ChiefDigitalOfficer.net , the biggest asset a CDO brings “is the ability … to make something a priority where, under the existing structure, it is tough to make it a priority.

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Does Your Agency Need A Chief Digital Officer?

Russell Reynolds Associates, the senior-level executive search firm, says that the last 2 years have seen the rise of the Chief Digital Officer (CDO), a senior executive who sits at the right hand of the CEO. According to the consulting firm Gartner, 25% of organizations will have a Chief Digital Officer by 2015. Large organizations such as Forbes, CVS, Harvard University, NBC News, Amnesty International USA, and Starbucks have hired CDOs recently.

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Using Gamification in Federal Projects

Gamification is the practice of using game technology or design principles for something that is not inherently game-like. Some examples include: bronze, silver, and gold badges for reading a set number of books, progress bars in online surveys, leader boards for top grades on an exam, or rewards for attending in-person events. As gamification projects are becoming increasing common in the government, here are some basic principles and policies to help program managers and project directors make informed decisions around this popular technique.

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