Photo:Leslie O'Flahavan

Leslie O’Flahavan

Leslie O’Flahavan is an online writing expert. Leslie specializes in helping organizations improve the quality of customer service responses. She helps employees improve the quality of the email, chat, and social media messages that they send to customers.

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How to Develop an Agency Brand Voice That Connects With Customers Online

Come join the Plain Language community on the 12th of June and learn how to develop an agency brand voice!
Jun 12, 2019