Annual Summit
2023 Government UX Summit
User experience (UX) experts across the federal government shared case studies and best practices during this virtual summit.
2023
Information architecture
Organizing the information on your website to make it findable, understandable, and usable helps build trust with the public.
Websites are made up of information—which needs to be organized to be useful. Information architecture (IA), which has roots in physical spaces like libraries and hospitals, should be designed with intention to help people find what they need to know or do. Making sure that search, labeling, appropriate nesting, calls-to-action, and your sitemap are clear and usable is all part of having a functional information architecture.
Related Policy
21st Century Integrated Digital Experience Act & OMB Memo M-23-22
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Information architecture events
User Experience
2022 Government UX Summit
A two-day summit—June 7 and June 8—with experts who will share their experiences as UX practitioners in the federal government.
2022
Information architecture news
18F’s engineering craft practices at 10
18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to The 18F Engineering Guide. They also instructed a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.— via 18F
18F’s engineering craft practices at 10
18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.— via 18F
Search.gov year in review: 2023 report
Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.— via Search.gov
Modernize Your Identity Management Process Through ILM
Modernize Your Identity Management Process Through ILM—GSA’s Office of Government-wide Policy is pleased to announce the Identity Lifecycle Management (ILM) Playbook, designed for identity program managers, and enterprise and application architects interested in modernizing their identity management process for federal employees. This practical guide helps federal agencies understand how to shift their focus from managing employee access based on credentials to managing the lifecycle of identities as outlined in section III of OMB Memo 19-17. This will help agencies achieve an enterprise Identity, Credential, and Access Management (ICAM) system that is agile enough to support technology modernization and aligns with the Federal Identity, Credential, and Access Management (FICAM) architecture.— via General Services Administration
User Experience
Open-source Information Architecture Design: Using the Tools You Have To Conduct Card Sorting and Tree Testing
Learn how we used GitHub to conduct a card sort and tree testing to improve the information architecture for onrr.gov.
More News and Events on Information architecture
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18F’s engineering craft practices at 10
18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to the 18F Engineering Guide. They also created a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.— via 18F
18F’s engineering craft practices at 10
18F recently celebrated its 10th anniversary by renewing its commitment to refining and sharing best practices through regular publications, tech talks, and updates to The 18F Engineering Guide. They also instructed a permanent principal consulting engineer role to enhance digital service delivery and support skill development within the organization.— via 18F
Search.gov year in review: 2023 report
Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.— via Search.gov
Annual Summit
2023 Government UX Summit
User experience (UX) experts across the federal government shared case studies and best practices during this virtual summit.
2023
Modernize Your Identity Management Process Through ILM
Modernize Your Identity Management Process Through ILM—GSA’s Office of Government-wide Policy is pleased to announce the Identity Lifecycle Management (ILM) Playbook, designed for identity program managers, and enterprise and application architects interested in modernizing their identity management process for federal employees. This practical guide helps federal agencies understand how to shift their focus from managing employee access based on credentials to managing the lifecycle of identities as outlined in section III of OMB Memo 19-17. This will help agencies achieve an enterprise Identity, Credential, and Access Management (ICAM) system that is agile enough to support technology modernization and aligns with the Federal Identity, Credential, and Access Management (FICAM) architecture.— via General Services Administration
User Experience
2022 Government UX Summit
A two-day summit—June 7 and June 8—with experts who will share their experiences as UX practitioners in the federal government.
2022
User Experience
Open-source Information Architecture Design: Using the Tools You Have To Conduct Card Sorting and Tree Testing
Learn how we used GitHub to conduct a card sort and tree testing to improve the information architecture for onrr.gov.
