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Guidance on building better digital services in government
Take the guesswork out of service design by understanding people's needs.
121 posts
So you’ve done a couple of usability studies, and a few people are starting to “see the light.” Now you’d like to take it to the next level and help your organization embrace user-centered design (UCD) as the philosophy that drives all your digital projects. But what is best way to do this? How can
Digital.gov
An official website of the U.S. General Services Administration
