Best Practices
News and Events on Best Practices
18 posts
Customer Experience & Continuous Improvement: The USPS Digital Approach
Discovery BPA Evaluation Process: How to Operationalize this Practice

A Federal Guide to De-risk Government Technology Projects—Written for cross-functional teams delivering IT services to their users, the Federal Field Guide to De-risk Government Technology offers guidance to federal agencies on how to structure software development teams, write contracts, and oversee agile software activities to reduce risks and improve outcomes for end-users. — via 18F