Blogs
Government teams are improving digital experiences every day. Gain insights from their stories, case studies, and innovations.
Introducing a guide to the Paperwork Reduction Act
A guide to navigating the PRA process with confidence.
Building Trust with Users Through Open Communication and Feedback
A look at how FEMA responds to user needs and bugs in their app development.
Mobile Community of Practice Spring Meeting
DAP Learning Series: Using the analytics.usa.gov API
Making tough content choices
Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value. — via Office of Natural Resources Revenue
Digital.gov Government UX Summit - May 2019
Introducing the New Robotic Process Automation Community of Practice
The new community will explore opportunities, share ideas, and collaborate on how RPA can be effectively implemented in federal agencies.
How Presidential Innovation Fellows and 18F Support One Another in Agencies
Two teams working together to help agencies become more effective at meeting the needs of citizens.
Journey Maps as Communication Tools
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way. — via Office of Natural Resources Revenue