Digital.gov Communities of Practice

Collaborate and share resources with other communities across government who are focused on building better digital experience in government.

Communicators

3,014 Members

Improve written and verbal communication to make government more effective.

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Communicators

Contact Center

634 Members

Explore methods of service delivery that improve customer experience in government contact centers.

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Contact Center

Multilingual

1,043 Members

Expand and improve digital content in languages other than English.

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Multilingual

Plain Language

2,819 Members

Promote the use of plain language to provide better service to the public.

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Plain Language

Social Media

2,009 Members

Improve social media outreach and performance.

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Social Media

User Experience

2,612 Members

Create better user-centered products for the public.

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User Experience

Web Analytics

1,783 Members

Make better decisions using web analytics and other optimization strategies.

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Web Analytics

Web Managers

2,287 Members

Create a better online experience for the public alongside government web content managers.

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Web Managers

Other Communities of Practice

These communities are not managed by Digital.gov, but are listed here
because they overlap with our mission.

  • Accessibility

    Promote best practices for compliance with Section 508 law and conformance to the Revised 508 Standards.

  • Artificial Intelligence

    Ensure artificial intelligence (AI) tools are implemented in ways that are transparent, equitable, and secure.

  • Automation

    Harness the full potential of automation technologies — from robotic process automation and scripting to artificial intelligence-powered solutions and beyond.    

  • Cloud and Infrastructure

    Learn about application rationalization, data center optimization, and federal cloud computing.

  • Customer Experience

    Improve the experience that the public has with government services, organizations, and agencies.

  • Information Security Educators

    Strengthen your employee cybersecurity awareness and training programs.

  • Innovation Adoption

    Build innovation and intrapreneurship capacity across government.

  • IT Buyers

    Share your experiences with federal IT buyers and scale expertise across government.

  • Leadership and Professional Development

    Attend seminars on leadership, professional development, and strategy. Max.gov login required.

  • Mobility Group

    Share information and identify cross-agency needs for mobile policy, guidance, and best practices.

  • Open Data

    Learn about open data, enterprise data inventory, civic tech, and data-driven government issues.

  • Program and Project Management

    Share program and project management expertise across the entire federal government. Max.gov login required.

  • Records Management

    Improve records management across the government.

  • TechAcq

    Share and grow your know-how with other contracting and procurement practitioners.

  • Technology Investment Management

    Share best practices and lessons learned to improve IT cost transparency across government.

  • U.S. Web Design System

    Connect with designers and developers using the U.S. Web Design System (USWDS).

  • Video Production

    Connect with artists, storytellers, and video production experts across government. Max.gov login required.