Photo:Wendy Wagner-Smith

Wendy Wagner-Smith


A professional trainer for nearly 20 years, Wendy Wagner-Smith is a career communications professional and expert in plain language and usable design. Currently a senior writer-editor for the Small Business Administration, Wendy has taught plain language to employees in more than 55 agencies and offices of the federal government, as well as state and local governments across the country. From 2012 to 2018, Wendy was the training coordinator for the federal Plain Language Action and Information Network (PLAIN), managing a corps of volunteer instructors and coordinating all of the plain language training requests from across the government.

News and Events

Plain Language

Positioning Yourself as a Plain Language Editor

Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!
May 19, 2021

Virtual Teaching: Plain Language

We’ve all had to learn new modes of presenting and communicating now that we’re teleworking full-time and depend on online broadcast technology. But how can you engage students and teach a class while sitting in front of a laptop camera? Join Wendy Wagner-Smith from the Small Business Administration and find out!
Feb 10, 2021

Get Out of the Jargon Trap: Plain Language Training Can Help

The Plain Language Action and Information Network (PLAIN) is the official federal working group designated to help agencies with plain language, including training. PLAIN offers free 3.5-hour classes in the principles of plain language and plain language for Web writing.
Aug 15, 2014