Official websites use .gov
A .gov website belongs to an official government
organization in the United States.
Secure .gov websites use HTTPS
A
lock (
) or https:// means you’ve safely connected to
the .gov website. Share sensitive information only on official,
secure websites.
Guidance on building better digital services in government
Sofya is a Lead UX Researcher on the USWDS team. With a background in international communications, marketing, and graphic design, she builds empathy with customers at any point of their life journey. An NNG-certified UX specialist, Sofya provides actionable user research insights that enable evidence-based decisions within product development teams.
Digital.gov
An official website of the U.S. General Services Administration
