Photo:Ruxi Giura

Ruxi Giura

FEMA | Washington, DC

Ruxi Giura is a co-lead of the Web Managers Community of Practice. She works as a digital insurance specialist for the National Flood Insurance Program at FEMA.

News and Events

Artificial Intelligence

Using Chatbots To Improve Customer Experience

Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.
Apr 07, 2021