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Rachel Mundstock

Rachel is the Information Specialist for GSA's DigitalGov Search. She helps power the search experience on over 1,500 government websites. Feel free to email her at with any questions or check out DigitalGov Search for more information.

News and Events

Placeholder Text: Think Outside the Box

The verdict is in. Placeholder text is harmful in search boxes. Searchers are on your site to complete a task. Having placeholder text inside a search box distracts from the task and it reduces the usability and accessibility of the search box. Placeholders look simple, but are in fact very tricky to use. When people
Nov 24, 2014

Recap of Social Digital Search Webinar

Content is no longer limited to .gov sites. As mentioned in a recent blog post, Sharing is Caring, Adding Social Media Accounts to Search, DigitalGov Search uses Flickr, Instagram, and YouTube to populate image and video search results. On September 30, 2014, I presented with Justin Herman from the Social Media Community of Practice about: What
Oct 14, 2014