Photo:Peter Lenentine

Peter Lenentine

GSA | Washington, DC

Peter Lenentine currently serves as the Director for User Experience & Usability for GSA IT. In this role, he oversees the strategic communications, training, and usability programs for the GSA’s OCIO. He develops change management initiatives to increase employees’ adoption of new technology products, as well as conducts user feedback surveys to analyze the customers’ experience and improve overall service delivery.

News and Events


Five Insider Secrets to Engaging Emails

During Federal Social Media Week we shared how email can be a powerful tool in your customer experience toolbox.
Feb 26, 2021