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Guidance on building better digital services in government
As Principal Designer at the Lab at OPM, Patty shapes the creative strategy of the Lab’s portfolio, identifying opportunities to test and refine best practices in civic design at the federal level in a variety of agency contexts. Patty has 20 years experience as a design leader, strategist and educator applying systems thinking to the human-centered design process. She has built programs and teams poised to address complex challenges in spaces such as education and healthcare
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