Guidance on building better digital services in government
Matt Dobson is a designer and researcher located in Louisville, KY. He is a member of 18F’s Human Services portfolio team and co-lead of the TTS Research Guild. Matt is also a local leader for Louisville’s IxDA chapter and an active participant in Code for Kentuckiana, the Louisville area Code for America brigade.
Learn the methods used by 18F and the State of Vermont as they conducted discovery research to understand and improve the experiences of Vermonters who utilize healthcare and economic assistance programs.