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Dawn Pointer McCleskey

Dawn Pointer McCleskey is the program manager of (formerly DigitalGov Search) at the U.S. General Services Administration (GSA). She is a librarian on a mission to help people find what they are looking for.

News and Events 2021 Year In Review 2021 Year In Review—This report explores the top needs of 2021, expressed in the public’s own words. In addition to topics common every year, this year for the first time we explored the topic of infrastructure, and took a look at public searching behaviors. For each of the 18 topics, this report provides the top 25 searches in that topic, trend data since 2019, and the top websites serving the public in that area. — via logo

Feb 22, 2022 2019 in Review

In 2019, served 295,916,305 queries across more than 2,000 government websites. Find out more in their annual report, including the most common topics that people searched for. — via logo

Jan 27, 2020

The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment

This is the first post of a 5-part series. DigitalGov Search is a commercial-grade search engine provided as a shared-service by the United States General Services Administration. We power about 2,300 search configurations for hundreds of federal, state, and local government agencies. Using our platform, agencies can easily configure a search experience for the public that
Aug 18, 2016

Mobilegeddon: Government Edition

Much is being said and written about the coming Mobilegeddon/Mopocalypse on April 21st—the day Google’s ranking algorithm will begin boosting results for mobile-friendly sites and penalizing mobile-unfriendly sites. While some agency websites are mobile-friendly, a great many are not. We will do well to pay attention—almost 25% of traffic on government websites is coming from
Apr 15, 2015