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Ana Monroe


Ana is Service Design Program Manager in GSA’s Office of Customer Experience (CX) and team lead for the Enterprise Digital Experience (EDX) Team. She brings a highly collaborative approach to tackling wicked problems across organizations, with an emphasis on working across disparate datasets and data types.

News and Events

Bringing design in-house

What is design, who are designers, and how can they help your agency? Learn how to build a design team that can help your agency solve “wicked problems” and be more innovative.
Jan 27, 2023