While our primary mission is helping agencies implement new technologies or innovations to increase customer experience, DigitalGov has several channels to reach both federal and non-federal stakeholders. We send out a newsletter to a broad range of people in government, host informational blog posts and videos on our site, and work with DigitalGov University (DGU) to offer virtual and in-person educational experiences.
We regularly accept articles, blog posts, events, resources, tools, and other content for this site from various agencies and are open to other suggestions. Learn more about what our readers need »
- News, Updates, and Blog Posts — Examples of other agencies’ success are some of the most powerful tools toward convincing colleagues to follow modern practices. We are looking for posts that show what your team is working on, what challenges you’re facing, or how you’re working to make digital better for the public.
- Case Studies — We are looking for examples of what agencies are doing, case studies, or collections of validated federal-wide news that has an impact on digital in one spot.
- Educational Events — DGU provides a range of free online and in-person trainings and events for people and teams across the federal government. This site hosts educational content created by DGU, as well as relevant content generated by other federal agencies.
- Resources, Tools, and Services — To help agencies confidently take steps toward working smarter, we try to collect a list of available implementation playbooks, guidance documents, checklists, toolkits, style guides, and other similar content organized by specific topic areas.
Just a few quick notes to consider before submitting your contribution request:
- Your Organization — We cannot accept promotional content or pitches from vendors. If content is about programs at your agency, you must have it reviewed and approved by your agency’s communications team before submitting.
- Format — We can post content in various formats, including presentations, video, and written prose. We also link to content posted by other agencies. As is required for any online content, please make sure that your submission and any related files are accessible and mobile-friendly.
- Length — We generally like to keep people’s attention so we just ask that you consider your reader or audience.
- Style and Editing — DigitalGov follows the Associated Press (AP) Style Guide and general Plain Language guidance. When we make edits, it’s usually to ensure that your content reaches and engages our audience.
- Visuals/Media — Photos, screenshots, charts, and other visuals help engage the reader and keep them interested in your content. If you have visuals that we can include, please try to identify the highest resolution of the file possible (i.e., usually anything 150 dpi or greater works best) and we can work with you to adjust the image to an appropriate format and file size. Alternative text also must be provided for accessibility tools like screen readers.
- Timing — We generally try to post content within two weeks of your submission. Events are most successful when we post them four weeks out from the event date. So we ask that you take this into account before submitting an event. Videos from events are usually posted within a week after an event once closed captioning and other supporting information is available.
What Our Readers Need
Tools and Resources
This information is crucial to modernizing services and much of it is government-specific, dealing with the various rules, regulations and policies.
Access to the right tools and resources will help them confidently take steps toward working smarter, iterating more frequently and delivering better, more effective services to the public.
- A resource page that explains how to do something
- A template for a much needed, common document
- A link to a helpful guide that your agency relies upon
Examples of problems being solved in government
Examples of other agencies’ success are some of the most powerful tools toward convincing colleagues to follow modern practices.
They want more information that is specific to government — examples of what agencies are doing; case studies; collections of validated federal-wide news that has an impact on digital in one spot.
- A link to a blog post
- A blog post from an agency
- An explainer in a blog post
- An explainer over video
People are interested in participating in spaces where they can more seamlessly communicate and share ideas between teams, with ‘points of contacts’ designated on various topics. They are interested in participating in spaces where people can more seamlessly communicate and share ideas between teams, with ‘points of contacts’ designated on various topics.
Here are some ways to start collaborating
- Join a community of practice
- Get in touch with us about hosting an event by filling out the form above
- Subscribe to our newsletter
This guidance stems from qualitative user research we conducted with over nearly two dozen federal members of our audience — content managers, designers, developers, innovation leaders — who are involved with all aspects of agencies’ digital services.
As we found in listening to them, they are working against incredible odds, and yet continuously exhibit a desire to be resourceful, perseverant, and resilient. We should all be proud to call them civil servants. ❤
Digital.gov is part of the Innovation Portfolio of the Office of Products and Programs, which is part of the Technology Transformation Services (TTS) at the U.S. General Services Administration (GSA).