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Guidance on building better digital services in government
Introduction to translation technology —What is translation technology? This introductory resource will help you understand how and when to use translation technology to provide …
Lessons from the 2021 Federal Plain Language Report Card —This event recap highlights best practices, a short case study video, and examples of federal web content that received both high and low …
Multilingual Huddle: Designing for Translation —In this webinar, Laura Godfrey and Fedora Braverman share tips for translating content in the digital context.
Bilingual Glossaries, Dictionaries, and Style Guides —Multilingual resources to standardize the use of various languages across government.
PlainLanguage.gov —A resource to help federal employees write in plain language and comply with the Plain Writing Act of 2010.
Required Web Content and Links —If you manage a public website in the federal government’s executive branch, various policies require you to have certain content—or …
18F Methods —A collection of tools that describe how teams can put human-centered design into practice.
Style Guides by Government Agencies —This page is a collection of style guides created by government agencies.
PlainLanguage.gov —Guidance on the use of plain language for government communications and training for federal employees.
The Guide to the Paperwork Reduction Act —Get help with the PRA, planning and submitting an information request, and finding your agencies agency’s PRA contact.
Federalist —A publishing platform that helps federal partners launch, maintain and manage Government websites.
Open Opportunities —Discover opportunities across government that will help you build and make connections.
The Lab at OPM —A team of designers with diverse backgrounds that help agencies address complex challenges and build human-centered design capacity across …
Communicators —Brings together government communicators to improve communication and make government more effective.
Plain Language —Brings together government plain language practitioners to promote use of plain language, saving agencies time and money and providing …
Multilingual —Brings together government multilingual content managers to expand and improve digital content in languages other than English.
366 posts
According to a 2019 U.S. Census Bureau survey, nearly 68 million people in the U.S. speak a language other than English at home. To help make the voting process accessible to everyone who is eligible, vote.gov works with state election offices, federal agencies, and non-partisan organizations to create a national source of accurate voting information and clear registration instructions in multiple languages. — via USA.gov
We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future. — via USA.gov
Strategies, examples, and lessons learned from coordinating with content owners to enhance plain language on onrr.gov. — via DOI Revenue Data
The USAGov program has been developing a new iteration of our bilingual sites, USA.gov and USAGov en Español. In the process of building beta.USA.gov and beta.USA.gov en Español, we’ve been rethinking our work style and priorities. Follow the “Building Beta” series to learn how we’re reimagining the way we approach product management, usability, accessibility, content creation, analytics, and outreach. — via USA.gov
At USA.gov and USAGov en Español, we’re always looking for better ways to connect people to government information through social media. Using stories has helped us increase our engagement rate and our number of followers as we deliver helpful information to people. Stories may be a good addition to your agency’s social media strategy, too. These three tips can help you get started. — via USA.gov
We listened to feedback from people who use our materials in various languages to make sure people could find the information they need most, in the language they prefer. Now we’re relaunching our pages in multiple languages. — via CFPB
We’ve conducted several studies where we’ve noticed gaps in our onrr.gov personas, so we decided to revisit them. — via DOI Revenue Data
How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility. — via DOI Revenue Data
Content Design for beta.ADA.gov: Writing for Action and Flexibility—18F worked with a team at the Department of Justice to redesign ADA.gov. They helped them launch beta.ada.gov, and designed new content for some of the most sought-after ADA topics. — via 18F
Sunsetting Go.USA.gov: Frequently Asked Questions—For more than a dozen years, government employees have used the Go.USA.gov URL shortening service to turn long government and military URLs into more manageable short URLs. On September 18, 2022, the U.S. General Services Administration (GSA) will sunset Go.USA.gov. If you’re a Go.USA.gov user, these answers to common questions can help you know what to do to prepare for the end of the service. — via USA.gov
Creating a New Way for People To Discover Government Benefits—To make it even easier for everyone to find services and benefits without needing to understand government structure, we’re developing a new digital tool in partnership with 10x, GSA’s incremental technology fund. BEARS, the Benefits Eligibility Awareness Resource Service, is an important step forward in providing an integrated, simple solution for federal benefits to improve the customer experience and will eventually cover all federal benefits from all agencies. — via USA.gov
Digital.gov
An official website of the U.S. General Services Administration
