Content
Resources on Content
Lessons from the 2021 Federal Plain Language Report Card —This event recap highlights best practices, a short case study video, and examples of federal web content that received both high and low …
Multilingual Huddle: Designing for Translation —In this webinar, Laura Godfrey and Fedora Braverman share tips for translating content in the digital context.
Hurricane Ian Guidance for U.S. Government Websites and Social Media —Addressing web and digital communications related to Hurricane Ian
Bilingual Glossaries, Dictionaries, and Style Guides —Multilingual resources to standardize the use of various languages across government.
PlainLanguage.gov —A resource to help federal employees write in plain language and comply with the Plain Writing Act of 2010.
Required Web Content and Links —If you manage a public website in the federal government’s executive branch, various policies require you to have certain content—or …
18F Methods —A collection of tools that describe how teams can put human-centered design into practice.
Style Guides by Government Agencies —This page is a collection of style guides created by government agencies.
Tools and Services
PlainLanguage.gov —Guidance on the use of plain language for government communications and training for federal employees.
The Guide to the Paperwork Reduction Act —Get help with the PRA, planning and submitting an information request, and finding your agencies agency’s PRA contact.
Federalist —A publishing platform that helps federal partners launch, maintain and manage Government websites.
Open Opportunities —Discover opportunities across government that will help you build and make connections.
the Lab at OPM —A team of designers with diverse backgrounds that help agencies address complex challenges and build human-centered design capacity across …
Join a Community of Practice
Federal Communicators Network —Brings together government communicators to improve communication and make government more effective.
Plain Language —Brings together everyone to promote use of plain language, saving agencies time and money and providing better service to the public.
Multilingual —Brings together government multilingual content managers to expand and improve digital content in languages other than English.
News and Events on Content
356 posts
Community Research Explores Ways To Improve Access To Multilingual Content
Content Design for beta.ADA.gov: Writing for Action and Flexibility
Content Design for beta.ADA.gov: Writing for Action and Flexibility—18F worked with a team at the Department of Justice to redesign ADA.gov. They helped them launch beta.ada.gov, and designed new content for some of the most sought-after ADA topics. — via 18F
Sunsetting Go.USA.gov: Frequently Asked Questions
Sunsetting Go.USA.gov: Frequently Asked Questions—For more than a dozen years, government employees have used the Go.USA.gov URL shortening service to turn long government and military URLs into more manageable short URLs. On September 18, 2022, the U.S. General Services Administration (GSA) will sunset Go.USA.gov. If you’re a Go.USA.gov user, these answers to common questions can help you know what to do to prepare for the end of the service. — via USA.gov
10 Tips to Create, Maintain, and Present Non-English Digital Content: A Q&A with Michael Mulé
Creating a New Way for People To Discover Government Benefits
Creating a New Way for People To Discover Government Benefits—To make it even easier for everyone to find services and benefits without needing to understand government structure, we’re developing a new digital tool in partnership with 10x, GSA’s incremental technology fund. BEARS, the Benefits Eligibility Awareness Resource Service, is an important step forward in providing an integrated, simple solution for federal benefits to improve the customer experience and will eventually cover all federal benefits from all agencies. — via USA.gov
Lessons from the 2021 Federal Plain Language Report Card
Webinar Recap: How To Best Connect With Your Spanish-speaking Audience During an Emergency
Go-Live Checklist for Federal Websites
Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign
Three Ways USAGov Outreach Can Help with Your Agency’s Next Campaign—Does your agency have an idea for a new marketing strategy? USAGov’s Outreach team can support your agency in all stages of your campaign. We can brainstorm with your team, discuss best practices, and try new marketing approaches to grow together in serving people. Learn how to begin partnering with us. — via USA.gov
Webinar Recap: U.S. Web Design System October 2021 Monthly Call
USAGov en Español Celebrates Hispanic Heritage Month
6 Ways Translation Glossaries Help Agencies Succeed In Sharing Information
Making It Easier for People to Find Federal Agencies
Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics. — via USA.gov8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
Five Insider Secrets to Engaging Emails
When’s the Best Time to Tweet? @USAGovEspanol Experiments with Twitter—A good following on social media is fundamental to USAGov’s goal of getting clear and helpful government information to Spanish speakers around the country. To make sure we’re reaching the right people at the right time with valuable content, our team began to rethink our USAGov en Español Twitter strategy. — via USA.gov
