Had a HowTo.gov page bookmarked that you’re looking for on DigitalGov? Take a look at the list below for the corresponding DigitalGov URL.
About Us
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Policies and Guidelines for Federal Public Websites: Recommendations of ICGI Report
howto.gov/about-us/documents/icgi-report-recommendations
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<a title="ICGI Report Attachments" href="https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/Report-Attachments-ICGI-Policies-and-Guidelines-for-Federal-Public-Websites-2004-HowToGov.pdf">ICGI Report Attachments</a> (PDF, 188 KB, 7 pages)
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ICGI Recommendations for Federal Public Websites – 2004
howto.gov/about-us/documents/icgi-report-summary-and-background
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<a title="ICGI Summary and Background" href="https://s3.amazonaws.com/digitalgov/_legacy-img/2014/07/Summary-and-Background-ICGI-Recommendations-for-Federal-Public-Websites-2004-HowToGov.pdf">ICGI Summary and Background</a> (PDF, 179 KB, 6 pages)
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Site Policies
howto.gov/site-policies
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<a title="Site Policies" href="https://digital.gov/topics/policy/">Site Policies</a>
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Best Practices, Laws & Regulations
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Federal Laws and Regulations
howto.gov/web-content/requirements-and-best-practices/laws-and-regulations
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<a title="Checklist of Requirements for Federal Websites and Digital Services" href="https://digital.gov/resources/checklist-of-requirements-for-federal-digital-services/">Checklist of Requirements for Federal Websites and Digital Services</a>
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Federal Laws and Regulations
howto.gov/web-content/requirements-and-best-practices/laws-and-regulations
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Office of Management and Budget Policies for Federal Public Websites" href="http://www.whitehouse.gov/sites/default/files/omb/memoranda/fy2005/m05-04.pdf">Office of Management and Budget Policies for Federal Public Websites</a>
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Challenges & Contests
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Federal Government Challenges and Contests
howto.gov/challenges/definition
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<a title="Federal Government Challenges and Contests" href="https://digital.gov/2013/11/01/federal-government-challenges-and-contests/">Federal Government Challenges and Contests</a>
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Ideation Challenges
howto.gov/challenges/definition/ideation-challenges
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<a title="Ideation Challenges" href="https://digital.gov/2013/11/14/ideation-challenges/">Ideation Challenges</a>
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CMS
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Content Management Systems (CMS)
howto.gov/web-content/technology/content-management-systems
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<a title="Content Management Systems Toolkit" href="https://digital.gov/2013/10/30/content-management-systems-toolkit/">Content Management Systems Toolkit</a>
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Content Management Systems Used by Government Agencies
howto.gov/web-content/technology/agency-cms-products
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<a title="Content Management Systems Used by Government Agencies" href="https://digital.gov/resources/content-management-systems-used-by-government-agencies">Content Management Systems Used by Government Agencies</a>
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Tag Content With Standard Metadata
howto.gov/web-content/manage/categorize/standard-metadata
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Content Management Systems Toolkit" href="https://digital.gov/2013/10/30/content-management-systems-toolkit/">Content Management Systems Toolkit</a>
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Communities
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Communities
howto.gov/communities
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<a title="Communities" href="https://digital.gov/communities/">Communities</a>
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Contact Centers
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Getting Started
howto.gov/contact-centers/getting-started
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<a title="Contact Center Guidelines" href="https://digital.gov/resources/contact-center-guidelines">Contact Center Guidelines</a>
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IVR Call Flow Basics
howto.gov/contact-centers/management/ivr-call-flow-basics
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Contact Center Operation and Management" href="https://digital.gov/resources/contact-center-guidelines/contact-center-operation-and-management/">Contact Center Operation and Management</a>
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TTY/TDD Communication Services for Federal Contact Centers
howto.gov/contact-centers/technologies/tty-tdd-communications
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Contact Center Technologies" href="https://digital.gov/resources/contact-center-guidelines/contact-center-technologies/">Contact Center Technologies</a>
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Customer Experience
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<td style="width: 50%;text-align: left;vertical-align: top">
</td>
Create a Customer-Centric Culture
howto.gov/customer-experience/models/customer-experience-model/create-a-customer-centric-culture
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="What Is a “Customer Centric” Culture?" href="https://digital.gov/2013/09/27/what-is-a-customer-centric-culture/">What Is a “Customer Centric” Culture?</a>
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Digital Analytics Program / Metrics
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Digital Metrics for Federal Agencies
howto.gov/web-content/digital-metrics
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="DAP: Digital Metrics Guidance and Best Practices" href="https://digital.gov/guides/dap/">DAP: Digital Metrics Guidance and Best Practices</a>
</td>
Digital Analytics Program
howto.gov/web-content/digital-metrics/digital-analytics-program
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="DAP: Digital Analytics Program" href="https://digital.gov/guides/dap/">DAP: Digital Analytics Program</a>
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Common Questions About the Digital Analytics Program
howto.gov/web-content/digital-metrics/digital-analytics-program/common-questions
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Common Questions about DAP (FAQ)" href="https://digital.gov/guides/dap/common-questions-about-dap/">Common Questions about DAP (FAQ)</a>
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Government-Wide Analytics Tool for Federal Agencies
howto.gov/web-content/digital-metrics/digital-analytics-program/analytics-tool-instructions
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Government-Wide Analytics Tool for Federal Agencies" href="https://digital.gov/guides/dap/add-your-site-dap/">Government-Wide Analytics Tool for Federal Agencies</a>
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Incorporating the Digital Analytics Program Tool Into Your Agency’s Metric Program
howto.gov/web-content/digital-metrics/digital-analytics-program/incorporating-into-your-agency-metric-program
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Incorporating the Digital Analytics Program Tool Into Your Agency’s Metric Program" href="https://digital.gov/guides/dap/">Incorporating the Digital Analytics Program Tool Into Your Agency’s Metric Program</a>
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DigitalGov University
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<td style="width: 50%;text-align: left;vertical-align: top">
</td>
Training
howto.gov/training
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Events" href="https://digital.gov/events/">Events</a>
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DigitalGov University On-Demand Training
howto.gov/training/on-demand
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Video Library" href="https://digital.gov/events/">Video Library</a>
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Exploring Canada’s Web Experience Toolkit
howto.gov/training/classes/canada-web-experience-toolkit/
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Exploring Canada's Web Experience Toolkit (WET) - YouTube" href="http://www.youtube.com/watch?v=zBLxKcLIIWg">Exploring Canada’s Web Experience Toolkit (WET) – YouTube</a>
</td>
Mobile
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APIs in Government
howto.gov/mobile/apis-in-government
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<a title="APIs in Government" href="https://digital.gov/2013/04/30/apis-in-government/">APIs in Government</a>
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Multilingual
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Bilingual Glossaries, Dictionaries, and Style Guides
howto.gov/web-content/multilingual/spanish-guide
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Bilingual Glossaries, Dictionaries, and Style Guides" href="https://digital.gov/resources/bilingual-glossaries-dictionaries-style-guides/">Bilingual Glossaries, Dictionaries, and Style Guides</a>
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Making Multimedia Section 508 Compliant and Accessible
howto.gov/web-content/accessibility/508-compliant-and-accessible-multimedia
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<a title="Making Multimedia Section 508 Compliant and Accessible" href="https://digital.gov/2013/06/26/making-multimedia-section-508-compliant-and-accessible/">Making Multimedia Section 508 Compliant and Accessible</a>
</td>
Plain Language
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Plain Language/Writing for the Web
howto.gov/web-content/manage/write-for-the-web
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="How to Tell Your Agency’s Story—Plainly" href="https://digital.gov/2014/04/16/how-to-tell-your-agencys-story-plainly/">How to Tell Your Agency’s Story—Plainly (Round of tips & DGU training)</a> – Usability<br /> <a title="Plain Language Web Writing Tips" href="https://s3.amazonaws.com/digitalgov/_legacy-img/2013/11/checklist-for-Plain-Language-Web-writing.docx">Plain Language Web Writing Tips</a> (Word document, 18 KB, 1 page)
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How to Create Open, Structured Content
howto.gov/web-content/technology/content-management-systems/how-to-create-open-structured-content
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="How to Create Open, Structured Content" href="https://digital.gov/2013/07/29/how-to-create-open-structured-content/">How to Create Open, Structured Content</a>
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Position Description
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Position Descriptions for Web Staff
howto.gov/web-content/governance/roles-and-responsibilities/position-descriptions
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Sample Position Descriptions for Digital Government Jobs" href="https://digital.gov/resources/sample-position-descriptions-for-digital-government-jobs/">Sample Position Descriptions for Digital Government Jobs</a>
</td>
Requirements
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Requirements and Best Practices Checklists
howto.gov/web-content/requirements-and-best-practices/checklist
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Checklist of Requirements for Federal Websites and Digital Services" href="https://digital.gov/resources/checklist-of-requirements-for-federal-digital-services/">Checklist of Requirements for Federal Websites and Digital Services</a>
</td>
Federal Laws and Regulations
howto.gov/web-content/requirements-and-best-practices/laws-and-regulations
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Checklist of Requirements for Federal Websites and Digital Services" href="https://digital.gov/resources/checklist-of-requirements-for-federal-digital-services/">Checklist of Requirements for Federal Websites and Digital Services</a>
</td>
OMB Policy 6: Use Approved Domains
howto.gov/web-content/requirements-and-best-practices/omb-policies/domains
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Checklist of Requirements for Federal Websites and Digital Services" href="https://digital.gov/resources/checklist-of-requirements-for-federal-digital-services/">Checklist of Requirements for Federal Websites and Digital Services</a>
</td>
Social Media
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Federal-Compatible Terms of Service Agreements
howto.gov/social-media/terms-of-service-agreements
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Negotiated Terms of Service Agreements" href="https://digital.gov/resources/negotiated-terms-of-service-agreements/">Negotiated Terms of Service Agreements</a>
</td>
Create Your Video Storyboard
howto.gov/social-media/video/create-your-storyboard
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Storyboarding is Key to Successful Storytelling" href="https://digital.gov/2014/04/25/storyboarding-is-key-to-successful-storytelling/">Storyboarding is Key to Successful Storytelling</a><br /> <a title="Storyboard: A Tool for a Successful Video" href="https://digital.gov/2014/04/11/storyboard-a-tool-for-a-successful-video/">Storyboard: A Tool for a Successful Video</a>
</td>
Learn About Video Copyright
howto.gov/social-media/video/learn-about-video-copyright
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Video copyright: How to avoid getting sued" href="https://digital.gov/2013/05/04/video-copyright/">Video copyright: How to avoid getting sued</a>
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Improving the Accessibility of Social Media in Government
howto.gov/social-media/using-social-media-in-government/improving-accessibility
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Improving the Accessibility of Social Media in Government" href="https://digital.gov/resources/improving-the-accessibility-of-social-media-in-government/">Improving the Accessibility of Social Media in Government</a>
</td>
Usability
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DigitalGov User Experience Program
howto.gov/web-content/usability/digitalgov-user-experience-program
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="DigitalGov User Experience Program" href="https://digital.gov/resources/digitalgov-user-experience-resources/">DigitalGov User Experience Program</a>
</td>
Usability Testing
howto.gov/web-content/usability/testing
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="DigitalGov User Experience Program" href="https://digital.gov/resources/digitalgov-user-experience-resources/">DigitalGov User Experience Program</a>
</td>
DigitalGov User Experience Program: Before and After Gallery
howto.gov/web-content/usability/digitalgov-user-experience-program/before-and-after
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Government Usability Case Studies" href="https://digital.gov/resources/digitalgov-user-experience-resources/government-usability-case-studies/">Government Usability Case Studies</a>
</td>
Tag Content With Standard Metadata
howto.gov/web-content/manage/categorize/standard-metadata
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="DigitalGov User Experience Program: Usability Starter Kit" href="https://digital.gov/resources/digitalgov-user-experience-resources/digitalgov-user-experience-program-usability-starter-kit/">DigitalGov User Experience Program: Usability Starter Kit</a>
</td>
Paperwork Reduction Act (PRA)
howto.gov/web-content/requirements-and-best-practices/laws-and-regulations/paperwork-reduction-act
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Paperwork Reduction Act Fast Track Process" href="https://digital.gov/resources/paperwork-reduction-act-fast-track-process/">Paperwork Reduction Act Fast Track Process</a>
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Comparison Testing Using Crazy Egg
howto.gov/web-content/usability/comparison-testing-usa-gov
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Heatmapping Tools Show What’s “Hot” on Your Pages" href="https://digital.gov/2014/04/04/heatmapping-tools-show-whats-hot-on-your-pages/">Heatmapping Tools Show What’s “Hot” on Your Pages</a>
</td>
Search
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Search Engine Optimization
howto.gov/web-content/search/seo
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<td style="width: 50%;text-align: left;vertical-align: top">
<a title="Four Steps to Achieve Good SEO" href="https://digital.gov/2013/05/31/four-steps-to-achieve-good-seo/">Four Steps to Achieve Good SEO</a>
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