Writing
Resources on Writing
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Plain Language Web Writing Tips
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PlainLanguage.gov—A guide to making copy clear and easy to understand.
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Style Guides by Government Agencies
Join a Community of Practice
News and Events on Writing
28 posts
Video
Principles of Speaking Plainly
This seminar adapts principles of plain language to the context of speaking, covering not only wording but also structure and integration with visual aids.
Video
Managing Your Plain Language Career
We'll discuss how to document and publicize your formal and informal plain language work — teaching, training, reviewing, or copyediting.
Designing for Translation
Simple planning steps to successfully adapt content into multiple languages
New USAGov Program Aims to Help Agencies Market Within the Federal Government
The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.
The Data Briefing: How to Build a Chatbot in a Weekend
As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.
Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting
This month’s Plain Language of Community Practice meeting featured Katherine Spivey’s presentation, Plain Language Spectrum: Every Step Counts! In this highly useful DigitalGov University (DGU) webinar, she explains how you can move forward with plain language even when you don’t have permission to edit copy, followed by a half hour Q & A session. Many
Build Your Audience by Hosting a Twitter Chat
Twitter is more than just a platform for sharing news and updates: it can be a tool for directly communicating with your community and understanding what is important to them. One way you can connect with your Twitter audience is by hosting a Twitter Chat. They can be a good way to discuss key topics,
Writing for the Web Is Easy. Writing for Users Is Not.
We all do it. Whether on Twitter, Facebook, or the comment section on a news article, it’s easy to get our writing on the internet. Many of us have personal websites or contribute to blogs. We work at organizations with content management systems that allow us to publish pages with a single button click. The
The Content Corner: Will You Read This Entire Post?
Deep down we’ve always known that people only read a small portion of any content shared online. In many ways that can’t be fixed but there are ways to help people read more or at least scan better. There was a book I loved as a child that featured the Sesame Street character Grover, titled
Transcreation: Why Do We Need It?
Transcreation is a relatively new term that blends the words translation and creation. In a nutshell, transcreation involves taking a concept in one language and completely recreating it in another language. A successfully transcreated message (either written or visual) evokes the same emotions and carries the same implications in the target language as it does
The Content Corner: Four Ways to Help Your Content Stand Out
When discussing trends for 2016, I made some mention of the content overload that started in 2015 but will certainly increase in 2016. Contently recently found that organizations created 73% more content in 2015 than in 2014. I see no reason why that number will decline in 2016, especially as content becomes the beast of
Good Content Needs Plain Language
If good content is essential to good user experience, as Tyrus Manuel proposes in his November 23, 2015, DigitalGov post, then plain language is also part of good user experience. Plain language helps the public do what they need to do—find forms, apply for benefits, look up information and more—when they use federal websites and other
The Content Corner: Is Pair Writing Right for You?
Fresh from last week’s article about workflows and their importance in the content creation process, I stumbled upon a new twist in content production known as pair writing. Many of you familiar with agile methodologies or software programming in general should know the term pair programming. Pair writing hopes to take some of the same
Getting Serious About Good Writing—EIA’s Write Right Curriculum
Let’s see–you want to improve the skills of your agency’s writers. Here’s a to-do list: Enlist a high-level champion, ideally your agency head, to make statements saying writing skills are critical—check. Create a Writing Style Guide—check. Hold classes to introduce the Style Guide—check. Expand internal editing resources—check. But what’s next? If you really want to
Roadmap for Creating a Writing Style Guide: One Step at a Time
So, you’re tired of seeing little (or big!) errors on your agency’s website, and you flinch at the random writing styles. You feel like your agency’s content is good, but there are still too many inconsistencies. What you need is an agency Writing Style Guide. A good guide can set styles that improve your agency’s
Technical Writing Need Not Be Abstruse—Use Plain Language for Maximum Impact
Author writes: Additionally, the method utilized a myriad of factors for the purpose of incentivizing production to hit record-high levels of magnitude in the equivalent time period. Author thinks: My work sounds serious, impressive and interesting. Reader thinks: Huh? Technical writers are great—some of my favorite colleagues are technical writers. But technical writers often need
Income Scams Are Subject of New FTC Fotonovela
The FTC’s second Spanish-language fotonovela is about scams that promise you can make money selling high-end products or brand-name merchandise. If the pitch sounds familiar, that’s because the story is based on facts from a recent [Federal Trade Commission] FTC lawsuit against a
