Usability Testing

Resources on Usability Testing

News and Events on Usability Testing

52 posts

Testing Beta for Accessibility

The USAGov team strives to ensure all our websites are accessible to as many people as possible. This includes those who need the use of specialized assistive technologies when browsing the internet. In building we deliberately validated that it met Section 508 and WCAG 2.0 compliance requirements. Our testing approach includes a three step hybrid method that may be suitable for other agency use. — via logo

Mar 16, 2023

DHS Usability Testing Kit

Usability testing is a way to learn how easy or difficult it is for people to use something by observing them actually using it. The resources provided in this kit can help you systematize the process, produce reliable findings, and generally expand your ability to test service materials (i.e., paper and digital forms, mobile applications, web pages, etc.) thoroughly with real users — before you launch them out into the world.
Jun 13, 2022

An introduction to usability testing, why it’s important, and how to talk about things that aren’t required to do a usability test. — via 18F

18F logo

Dec 10, 2018

Join us for a 90-minute demonstration and talk with Steve Krug, where he will share how you can get started making usability fixes, no matter what your full-time job is.
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The User-Centered Redesign of

I first came across the redesigned on Reddit, of all places. Someone had posted a link to the Federal Trade Commission’s (FTC) newly redesigned site and wrote: I hope this never happens to any of you as the entire thing can be really stressful. The website is a true breath of fresh air…You
Jun 01, 2016

Kids.Gov Reenvisioned

At USAGov, we always put our customers first. In the wake of our rebranding efforts, our desire to create a positive user experience across the organization has pushed us to turn a scrutinous eye toward — a site focused on providing information and resources to parents, teachers, and kids. In a cross-organizational effort, individuals
May 23, 2016

Usability Testing with People Who Have Vision Impairment

It’s a forgone conclusion that usability studies are effective in identifying weak points within a website, but what about testing people who are visually impaired? How hard is it to accommodate them? There are some additional challenges that you may encounter when conducting testing with people with disabilities; however, these challenges should not be considered
Apr 10, 2015