USAGov’s usability (UX) team developed a step-by-step process for visitors to easily report a scam. Here are 5 things the team learned from performing usability testing on the tool. — via USA.gov
Resources on Usability Testing
A resource with four approaches to help federal employees perform usability testing.
A collection of tools that describe how teams can put human-centered design into practice.
News and Events on Usability Testing
In this blog post, we break down our process for redesigning a federal government website (onrr.gov) into six detailed sections. This blog serves as a helpful guide for other agencies looking to do a major website redesign. — via Office of Natural Resources Revenue
The USAGov team strives to ensure all our websites are accessible to as many people as possible. This includes those who need the use of specialized assistive technologies when browsing the internet. In building beta.USA.gov we deliberately validated that it met Section 508 and WCAG 2.0 compliance requirements. Our testing approach includes a three step hybrid method that may be suitable for other agency use. — via USA.gov
How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility. — via Office of Natural Resources Revenue
Hosted by Digital.gov and the User Experience Community of Practice and Multilingual Community of Practice
Hosted by Digital.gov and the Web Managers Community of Practice and User Experience (UX) Community of Practice
Hosted by Digital.gov and the Plain Language Community of Practice
Hosted by Digital.gov and the UX Community of Practice
An introduction to usability testing, why it’s important, and how to talk about things that aren’t required to do a usability test. — via 18F
Hosted by Digital.gov and the User Experience Community of Practice