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Employee engagement, evidenced by displays of dedication, persistence, effort and overall attachment to organization and mission, is a key factor in business success, but it can be a struggle for government organizations. Organizational leaders seeking to cultivate a culture of engagement need tangible examples of how to successfully move the needle in a positive direction.
Summary: Today, we’re releasing for public comment a draft policy to support improved access to custom software code developed for the Federal Government. America has long been a nation of innovators. American scientists, engineers and entrepreneurs invented the microchip, created the Internet, invented the smartphone, started the revolution in biotechnology, and sent astronauts to the
It began with a history lesson and ended with an eye to the future. In between, the Expert Training Series: How to Design & Operate Prizes to Maximize Success covered nearly every aspect of what it takes to run successful incentivized competitions. Challenge.gov and DigitalGov University partnered with XPRIZE Foundation to bring together expert speakers
Cook-offs, bike rides, parades and dance parties—these are not the traditional public hearing-style events for which government agencies are known. But these events helped to fuel the Department of Housing and Urban Development’s (HUD) Rebuild by Design Challenge (PDF, 484 KB, 1 page, January 2016), boosting the collective morale among a complex, multidisciplinary network of engaged
The biggest advocates for the use of challenges in the public sector gathered at the General Services Administration (GSA) headquarters, October 8, to acknowledge the remarkable rise of a community that has grown steadily in number and influence over the past five years. More than 300 federal employees representing agencies spanning government attended in person
How well do you know your customers? There’s a new guide out from the Excellence In Government (EIG) Fellows Program to help you do just that. Led by the Partnership for Public Service, EIG is a federal government initiative to train future leaders. This year, three hundred federal employees took the EIG journey to learn
Customer experience is about making sure needs are met. It’s certainly not a new concept for business; every bookstore has a customer service section. Government agencies are slightly different though. Often people are driven to public services by need or regulation, not choice. Government traditionally didn’t need to court positive attention. The increasing prominence of
Innovation challenges leverage public creativity to address important problems. They can also be a tool for reaching and educating the next generation of leaders about social issues. The Office of Policy Development and Research (PD&R) at the U.S. Department of Housing and Urban Development (HUD) recently wrapped up the second year of the Innovation in
Recently, a reader pointed out that some of the APIs I write about are not really APIs but just datasets. Technically that is true but it only takes some development effort to turn a into an API. That is why I also highlight interesting federal datasets along with federal APIs.
Federal agencies are required to provide meaningful access to government information to people with limited English proficiency. This applies to your agency’s digital content too. You need to determine how much information you need to provide in other languages, based on an assessment of your audience.
Got innovation? Well, we do! On Wednesday May 28, the Challenge.gov team gathered the Challenges and Prizes Community of Practice together for its quarterly meeting. The group covered two topics: Highlights from challenge competitions run in 2013.
Our fabulous colleague Jeanne Holm is ready for the #hackforchange events this weekend and summarized some tips, notes and links to resources on Data.gov. Great things will happen this weekend! Remember, if you hear about great uses of government data, let
You should be on this list—the current federal government participants in the National Day of Civic Hacking. There are 15 agencies participating in the event, primarily in and around the Washington, D.C., area. This is a fantastic compilation of what agencies are doing, but it is not enough. We need more widespread participation across the country. If
With the 25th anniversary of the Web, we wanted to share stories from the beginnings of Web in the federal government and how online government has evolved in the years since. The State Department may have been one of the first, in 1991, with a
Today we want to tell you about the federal agency trends we saw this year in the development of public facing mobile products. Digital Government Strategy drove Mobile Gov Development Digital Government Strategy milestone 7.2 required agencies to implement two public facing mobile products in May. The White House highlighted
The right partner can be the key to a successful challenge competition. If you’re planning a challenge for your agency, you’ve probably had to ask: “Do we have the tools and capabilities to pull off this challenge on our own?” Why we form partnerships Often times, the answer is, “no.” But that shouldn’t stop you from
The Department of Housing and Urban Development has two apps that can help citizens learn about their housing rights, locate housing counselors and file housing discrimination complaints. The HUD Counselor Locator App allows smartphone and tablet users to locate housing counselors in their own area
The U.S. Department of Housing and Urban Development (HUD) has developed a responsive design website for the HUD Office of Inspector General. The website provides: news, the latest reports and publications, locations to