TSA
News and Events on TSA
16 posts
Our New Center for Enhanced Analytics
Analytics and “big data” seem to be the next frontier in a number of arenas. Data researchers can use the large, real-time data sets that are available today to facilitate scientific discovery, improve the flow of traffic, and increase energy efficiency, among many other things. Last year, the White House appointed the first federal Chief
Creating Connection with Instagram
I’ve been thinking a lot about Instagram lately. It’s pretty big, especially among the younger populations (AKA. Millennials). Actually, from what I can tell, it’s pretty big with lots of different age groups, genders, and ethnicities; and it’s growing every day. Full disclosure: I use Instagram in my personal
The Data Briefing: Highlights from 300 Federal Mobile Moments
DigitalGov’s theme this month is mobile moments, which explores the impact of mobile applications in the federal government. For this post, I am examining the more than 300 mobile apps created by the federal government. An updated list of federal mobile apps is on USA.gov. According to the list, 73 federal organizations have released mobile apps on a wide
How Agencies Can Support Employee Professional Development
Providing professional development for over 100,000 employees is no easy task. To build on the existing skills of their workforce, the U.S. Department of Agriculture (USDA) has piloted AgOpportunity, a program that matches USDA employees with projects that need their skills and interest. The idea for AgOpportunity came from the Partnership for Public Service’s Excellence
Is Your Agency Winning Its Mobile Moments?
Someone has a problem they are trying to solve. They pull out their mobile device and find a solution. They move onto something else. That’s a mobile moment. Organizations are living and dying by their mobile moments, and a few government agencies are winning theirs. We’ve written before how the Transportation Security Administration is winning
FAQs Done Right
In the circle of Web content life, FAQ sections are an endangered species. We’ve previously discussed the relevance of FAQs: Should FAQs go extinct, or are they a useful tool in your content ecosystem? Kathryn Catania, Chief of the Plain Language and Content Division at the U.S. Citizenship and Immigration Services, encourages agencies to take
Mobile Content: Less is More
With 14 test cycles under our belt, the Federal CrowdSource Mobile Testing Program has heard one recurring theme from our testers—”there’s too much information!” While both desktop monitor and smartphone screen sizes are growing, there is still no comparison. At our desks, many of us are using a 24 inch (or even bigger) monitor. How big is your
Monthly Theme: Building, Evaluating, and Improving Government Services Through Social Media
While examples of government social media content may initially seem like mere fun—the YouTube video of President Obama on Between Two Ferns or the Transportation Security Administration’s “good catch” pics of lipstick stun guns and batarangs—the potential of applied social data to build, evaluate and improve diverse citizen services is only increasing.
Digital Analytics Program Among Finalists for Igniting Innovation Award
The federal government has IT challenges, and innovative federal projects are tackling those challenges head-on. As projects gain momentum, outside organizations have taken notice. Recently, Data.gov and DigitalGov’s Digital Analytics Program (DAP) were recognized by the American Council for Technology and Industry Advisory Council (ACT-IAC), among 30 other finalists for the Igniting Innovation Award. ACT-IAC’s
How Six Agencies Are CrowdSourcing with Mobile Apps
Mobile devices allow the public to interact with government in new and game-changing ways and users expect those interactions. As a result, many agencies are taking advantage of native apps for crowdsourcing projects. The White House Open Government Initiative recently defined crowdsourcing “as a
Sharing is Caring, Adding Social Media Accounts to Search
Content is no longer limited to your .gov website. Social media accounts also contain a treasure trove of information relevant to your site’s visitors. Keeping that in mind, DigitalGov Search has worked to bring all your content, wherever it is, to your search results. Finding
Surviving Thanksgiving With Your Smartphone
Oh, Thanksgiving! If you need to take a time-out from the dinner table for a little of your own (cyber)space, give these apps a try: Does a holiday with your extended family put your nerves on edge? The Breathe2Relax and TacticalBreather mobile apps are specially designed to help you control
QR Codes
QR Codes or Quick Response codes are two-dimensional codes that are scanned with a smartphone, connecting individuals to additional online content or information. They are made up of modules arranged on a contrasting background. How QR Codes
Mobile Gov Resources for 2013!
With mobile use growing exponentially and federal agencies implementing customer-facing mobile services for the Digital Government Strategy, we decided to put together a Mobile Gov resource “cheat sheet” with concepts and information we think will be helpful for agencies implementing Mobile Gov in 2013. Here’s what Mobile Gov implementers need to
My TSA Mobile App
Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Transportation Security Administration. The MY TSA mobile app and website developed by the Transportation Security Administration (TSA) is designed to help passengers better prepare for security
Battle Royale: Mobile Web Versus Mobile Apps
When agency folks gather together to talk about mobile gov, the number one question asked is, “Should we do a mobile app or a mobile web site?” To help people with that question, we became fight promoters and sponsored THE BATTLE OF THE CENTURY!! Mobile Web Vs. Mobile Apps Two champions debated this hot topic: Neil
