Jargon Madness: A Plain Language Exercise
During the 2022 Plain Language Summit, Laura Rabuck of the Veterans Health Administration demonstrated how to promote plain language practices by focusing on jargon, a common enemy of all plain writers.
Training
Resources on Training
-
An introduction to GitHub
Steps for managing website content in GitHub.
Tools and Services
-
The Lab at OPM
A team of designers with diverse backgrounds that help agencies address complex challenges and build human-centered design capacity across …
Join a Community of Practice
-
Federal Leadership and Professional Development
Providing federal employees with seminars on leadership, professional development, and strategy.
News and Events on Training
15 posts
User Research
Managing Stakeholder Feedback: Lessons from Experience
During the 2022 Plain Language Summit, Stephanie Morrison from the Department of Health and Human Services provided five tips for managing reviewers when asking for feedback.
Webinar Recap: How to Measure Effectiveness of Your Digital Outreach and Communications
Panelists shared their experiences, lessons learned, and best practices for what works in federal government agencies that have robust programs reaching a diverse American public.
10 Hiring Tips for Attracting Underrepresented Digital Services Talent to Serve
As we focus on Diversity, Equity, Inclusion, and Accessibility (DEIA) as a priority across the federal government, what are some ideas we can keep in mind as we build our digital teams?
Innovation
GSA Launches New Innovation Adoption Community of Practice
GSA is launching the Innovation Adoption Community of Practice on Digital.gov to connect those who embrace innovative methods and practices that improve government service delivery.
Plain Language
Plain Language: Accessibility for Content
Come join us as we focus on concerns and opportunities shared by the Section 508 and plain language communities in Government!
Watch Video
Hosted by Digital.gov and the Plain Language Community of Practice
2021
We’ve all had to learn new modes of presenting and communicating now that we’re teleworking full-time and depend on online broadcast technology. But how can you engage students and teach a class while sitting in front of a laptop camera? Join Wendy Wagner-Smith from the Small Business Administration and find out!
Watch Video
Hosted by Digital.gov and the Plain Language Community of Practice
2021
Intro to GitHub for Content Creation with Malaika Carpenter
Intro to GitHub for Content Creation with Malaika Carpenter — In this live training, Content Strategy and Design Specialist for GSA’s Technology Transformation Services (TTS), Malaika Carpenter, breaks down how to use GitHub into easy, practical steps and demonstrates ways to use this tool to create, manage and publish website content. — via Digital.gov
This Week’s IDEA
Who’s on Your Digital Dream Team?
This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.
The Data Briefing: How to Build a Chatbot in a Weekend
As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.
A Conversation With ITIF About the State of Federal Government Websites
Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.
The Cutting EDGE: New Virtual Training Prepares First Responders for Active Shooter Incidents
Amidst the chaos of an active shooter event, preparedness is key to a seamless, swift and effective response—and a new video game funded by the Department of Homeland Security (DHS) Science and Technology Directorate and the U.S. Army Research Laboratory just might do the trick.
