Social Media

Use social media to effectively communicate with your audience.

More News and Events on Social Media

332 posts

Top 10 Lessons Learned from Launching an Engaging Social Intranet

On January 16th, the Federal Communicators Network gathered at the National Archives and Records Administration (NARA). The topic of the day was Driving Employee Engagement through a Social Intranet, and Kelly Osborn, NARA’s community manager for the Internal Collaboration Network (ICN) was the expert speaker. Kelly has been the driving force behind the project from
Jan 24, 2014

FEMA App adds ‘Disaster Reporter’ feature

The Federal Emergency Management Agency (FEMA) is taking the well-known slogan, “See something, say something,” to the crowd. Consider it more “See something, submit something.” Harnessing the power of citizen intelligence to understand and respond to disasters, FEMA in late 2013 launched a new feature in
Jan 16, 2014
This infographic from Light Reading addresses recent trends in mobile data use. We are struck by how much data was transferred via a WiFi connection vs. cellular. People are using WiFi connections way more than cellular ones. Some other quick highlights: In Q2
Jan 14, 2014

Updating Blog Comment Policies

The difference between only distributing an online press release and opening up the benefits from a blogging community can be found in how your agency encourages and manages comments and engagement. An easily-referenced comment policy lets authors and contributors know what your agency’s guidelines are in order
Jan 10, 2014

Advancing Forward: Best of Social Media in 2013 and Beyond

It was a very good year, as Frank Sinatra sang, in the field of social media for the federal government. Advances were made not only in the technologies applied by agencies, but also the policies and strategies that unlock their potential to improve services and reduce costs. I’d like to share with you just some
Jan 10, 2014

Best Week Ever in #SocialGov: December Edition

(This is the next installment of an ongoing series charting the programs, events and people that make the emerging field of social media and data in government an exciting place to serve the public. Agencies are encouraged to submit their own stories for this travelogue of digital innovation.) From
Dec 20, 2013

Facebook News Feed Algorithm Update: What You Need to Know

Facebook announced they are refining their algorithm this week to better identify and promote quality news content. This can and will affect your strategic performance, but what exactly makes “quality” content and how can your agency ensure they are on the winning side of this adjustment? We talked with Facebook about the changes, and the bottom
Dec 19, 2013

Creative Challenge Contests

Multimedia, Photo, Poster, Design Challenge and prize competitions are one path that federal agencies take to drive innovation and solve mission-centric problems—whether technical, scientific, or creative. Creative competitions include multimedia, photo, poster, and design competitions. Here you’ll find tips on running a creative challenge, resources, examples, and information about online platforms you can use to
Oct 31, 2013