Social Media Metrics

News and Events on Social Media Metrics

21 posts

Social Media

Federal Social Media Week 2020!

2020 has been an unprecedented year for challenges and opportunities in social media. SocialGov’s Federal Social Media Week 2020 will bring you some interesting perspectives on how to keep social media moving and successful for 2021.

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Hosted by Digital.gov and the Social Media Community of Practice

Posts by Gabrielle Perret Posts by Laura Larrimore Posts by Claire Loxsom Posts by Andres Quinones Posts by Victoria Bitzer-Wales Posts by Tanner Iskra

Dec 07, 2020 2020

How Facebook Live Increased Reach and Engagement of Scientific Lectures at NIH

Helping patients manage chronic pain has become an increasing challenge for health care providers, particularly in the face of an ongoing opioid epidemic in the United States. In response, the National Center for Complementary and Integrative Health (NCCIH) at the National Institutes of Health (NIH) has made funding research on integrative health approaches to pain

Posts by Yasmine Kloth

May 22, 2017

Social Media Data Deep Dive: Turning Findings into Action

GobiernoUSA, just like USA.gov, is part of a unique effort with a large mission—to guide people to the government information and services they seek. We cover a lot of topics in Spanish via our website, social media platforms, email sends, and contact center. One of the communication channels we focus a lot of attention on

Posts by Victoria Bitzer-Wales

Oct 28, 2016

The Essentials of an Editorial Calendar

Anyone engaged in content marketing or content production probably owns a robust editorial calendar. A calendar that is quickly updated, helps keep deadlines and is flexible can serve as a helpful blueprint of your content activities for the year. At USAGov we cover a lot of topics and partner with many agencies. Having an editorial

Posts by Victoria Bitzer-Wales

Oct 24, 2016

The Content Corner: Quality Over Quantity—a Case for Long-Form Content

Content can be categorized in many ways. While breaking down your website analytics, pay a bit of extra attention to the difference between your short- and long-form content; you may find some interesting discoveries. Let’s first define the two terms: Short – Content that is generally created quickly, and consumed just as fast; e.g., tweets,

Posts by Kyle S. Richardson

Jul 25, 2016

Trends on Tuesday: Adoption for Pokémon Go Mobile App Goes Crazy

Augmented Reality games have existed for years, but have mostly failed to catch a mainstream audience; Pokémon Go just changed all that this weekend. The game that launched early this month has exploded in popularity and is close to surpassing Twitter in daily active

Posts by Will Sullivan

Jul 12, 2016

The Great Pinterest Experiment: One Year In

Last summer, Kids.Gov revamped its presence on Pinterest in an attempt to find new ways to connect with its followers. The Marketing Team set out to learn more about our audiences and the kind of content they like. Despite being a difficult platform to navigate, we set lofty goals for ourselves and developed a timely

Posts by Edgardo Morales Posts by Phat Nguyen

Jun 13, 2016

The Content Corner: Social Media Metrics and the Challenge of Effective Measurement

I’ve recently been required to focus more attention on social media from a federal agency standpoint and this has directly led to a greater consideration of content. One of my first steps was to begin sharing various forms of content and gauge the success of each type. In today’s post, I’ll share what I have

Posts by Tyrus Manuel

Mar 21, 2016

Preliminary Results from USAGov’s Voter Registration Partnership with Facebook

The first phase of our partnership with Facebook included Facebook “megaphones” being rolled out in a handful of states with rapidly approaching voter registration deadlines. Facebook’s megaphone is a featured box that is displayed at the top of all user’s News Feeds. (You may recall seeing these after certain disasters giving users the option to

Posts by Jessica Milcetich

Feb 09, 2016

Optimizing Social at Peace Corps: Not a Zero-Sum Game

At the Peace Corps, we continually try to find new ways to test, measure and optimize our marketing and communications initiatives. Recently, we embarked on a project to design a framework to test and optimize content on the social media platforms we use to engage our stakeholders. This process required us to reboot our expectations in terms of

Posts by Chris Rottler

Oct 02, 2015

Analytics

NASA + Lunar Eclipse = A Super(moon) Match Made in Metrics Heaven

NASA’s reach over the last 24 hours eclipsed that of the regulars typically seen in government digital metrics.

Posts by Toni Bonitto

Sep 28, 2015

Creating a Social Media Report That Matters

As with any communications effort, the social media bottom line comes down to impact. Can you prove that the time, money and effort put into social media helped achieve your agency’s goals? In a world obsessed with big data, it’s tempting to track every detail simply because you can. With more data comes more confusion

Posts by Katie Gresham

Jun 29, 2015

#SocialGov Round Up 2015

The #SocialGov Community is coming up on three years of hard work and pushing the boundaries on using social tools across the federal government. I’d like to start this round up by taking a look at the event we hosted last year, State of the #SocialGov 2014: 2 Years of Smashing Silos + Elevating Citizen

Posts by Alycia Piazza

Jun 08, 2015

Social Sharing Buttons: Location, Location, Location

DigitalGov has seen posts from members of the community who land on opposite sides regarding social sharing buttons. There are those who find social sharing buttons useful (When Sharing Buttons

Posts by Sara Smith

Apr 14, 2015

Why Your Social Traffic Looks Low in Analytics Tools

Part of my job as an analyst on the Digital Analytics Program (DAP) team is to help agency users try to make sense of digital analytics data by using web analytics tools. I

Posts by Tim Lowden

Apr 07, 2015

Sharing Social Media Strategies: The National Strategy for Trusted Identities in Cyberspace Program Office

Creating a tweet, posting a photo, or updating a status may take mere seconds. However, a well-thought-out social media strategy is needed for long-term success. In fact, the recently released U.S. Public Participation Playbook mentions strategy in its very first play: clearly define and communicate your objectives. Knowing what you hope to accomplish and how

Posts by Ashley Wichman

Apr 03, 2015

Placeholder Text: Think Outside the Box

The verdict is in. Placeholder text is harmful in search boxes. Searchers are on your site to complete a task. Having placeholder text inside a search box distracts from the task and it reduces the usability and accessibility of the search box. Placeholders look simple, but are in fact very tricky to use. When people

Posts by Rachel Mundstock

Nov 24, 2014

Metrics Round Up

We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted many events on the collection, reporting and strategizing around metrics. DigitalGov has shared many posts on these topics as well. So we thought it would be great to curate these events and posts for easy reference and

Posts by Alycia Piazza

Oct 20, 2014

Customize Your Own Amazing Social Media Report Infographic

Social Media Community of Practice developed a set of baseline social media metrics to help you assess whether your efforts are achieving the results you want. How do

Posts by Sarah Kaczmarek

Mar 14, 2014

Better Performance and Metric Downloads Now Available From Go.USA.gov

A few weeks ago, the Go.USA.gov URL shortener introduced several new features to improve the user experience. Go.USA.gov now offers users faster speeds and downloadable metric information about their links. The service, which launched in 2009, gives government agencies the ability to provide trustworthy shortened links to their audience. Just

Posts by Michelle Chronister

Sep 04, 2013

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