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Guidance on building better digital services in government
Learning—and practicing—five imperatives of network leadership can help agencies improve their odds for successful digital transformation. Many organizations are undergoing digital transformation because the organizations see that it is necessary for long-term survival. However, digitally reinventing the organization is “one of the hardest journeys to make.” According to industry experts, two-thirds of organizations will fail
Since 2007, a major consulting firm has conducted an annual survey on organizations’ “Digital IQ.” In the ten years of organizations grappling with digital transformation, what has been learned?