DigitalGov Citizen Services Summit a Success
We had a GREAT DigitalGov Citizen Services Summit today. There were more than 200 digital innovators from across government and industry working to build the 21st century government the public expects.
Recaps
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Inter-Agency Federal Social Media Promotes Women’s Health Campaign
Last week, we discussed National Women’s Health Week (NWHW) as an example of a coordinated campaign that used digital tools. Social media has made building campaigns easier by enabling us to quickly reach out to groups with similar missions as well as to engage with
Designing in the Open Training Recap
During the recent redesign of Data.gov, the team developed a process that helped them respond to public feedback, track the actions and hold themselves accountable. In a DigitalGov University webinar, “Designing in the Open—Public Participation in Government Web Design,” Phil Ashlock, chief architect at Data.gov, and Jeanne Holm, Data.gov evangelist, shared how integrating feedback from
In Crowdsourcing Competitions, Defining the Problem is Half the Battle
After leading a complex effort to crowdsource ideas to solve a problem facing your agency, the last thing you want to hear is that the innovative solutions you received don’t actually help remedy the issue. More than 20 federal innovators recently took part in
Search Is the New Big Data Recap
Search is easy, right? You type a term in a search box and the exact page you’re looking for appears at the top of the list of results. But search is hard and has many shades of grey. On April 10, 2014, Loren Siebert, our DigitalGov Search senior search architect, presented on: Complexities of recall
Measuring User Experience: A Few Tips
With a calculated process, the right tools, and a staff willing to make it work, you can measure user experience (UX) on your websites and implement usability changes that show results. In a recent DigitalGov University webinar entitled “Measuring User Experience”, UX supporters and practitioners heard from Achaia Walton, Senior Digital Analyst at the Department
Why Go Responsive? Here’s What Feds Are Saying
Responsive Web design implementations in the federal government have members of the Mobile Gov Community of Practice asking what is responsive Web design and how do we do it? In February, the
Crowdsource Ideas with New Competition Platform
Federal agencies now have the ability to create a challenge competition website that accepts submissions and allows public voting with a new, no-cost tool. The Challenge.gov team unveiled and demonstrated the capabilities of GSA’s new crowdsourcing and prize competition platform, Challenge.sites.usa.gov on a DigitalGov University webinar. The platform is now available for any
GitHub for Government Recap
As the definition of “developer” has grown and expanded, GitHub has become a place where anyone can do simple collaboration. It’s a free social network that tracks changes to any data, not just code, where stakeholders and developers can work on the same data simultaneously. Project Open Data, a cross-agency initiative developed by the White House,
Tumblr: A Flexible Social Media Platform
When HHS’s Katie Gorscak was looking for a way to share Stopbullying.gov’s information with teenagers, she looked at her options on social media. New reports seem to come out regularly talking about how teens are fleeing “traditional” social media sites, but Gorscak knew her target audience
Lights, Camera, Action! 7 Tips to Run a Successful Video Challenge
Not sure how to craft a video challenge that will result in the creative solutions your agency is looking for? Don’t worry, we’ve got you covered. Jason Crusan from NASA and Tammi Marcoullier from Challenge.gov joined a recent DigitalGov University webinar to share best practices and hurdles in running video competitions. We’ve recapped their advice and key
State of the #SocialGov 2014
If the silos and barriers that separated our programs are smashed, what could we do to realize the full potential of innovation in public service? Whether you’re a citizen who needs better access to services, an entrepreneur looking to spark innovation in the marketplace, or a public servant who wants to get your mission done
Always Future Ready: The Benefits of Open Content Models and Structured Data Webinar
“Future-ready content,” “responsive design,” “create once, publish everywhere” are all buzzwords you hear when talking about the present and future of Web publishing. But how do we get there? We all know that technology is only part of the answer. Open content models and structured data are a big part of
Mobile First
Mobile First is the idea that web sites should first be designed for mobile devices, including only those tasks/items that website visitors use most. Then as screen real estate increases, add in tasks/features as needed based on user priority. This means the site
We the People API
“APIs for WhiteHouse.gov? What in the heck does that mean?” Like President Obama, you may be asking the same question.
Mobile First Webinar Recap
Federal agency mobile implementation is an important aspect of the Digital Government Strategy, so last week the Mobile Gov team and Digital Gov University partnered for a “Mobile First” Webinar. A “mobile first” approach is where new websites and applications are designed for mobile devices first, instead of designed for the traditional desktop. Representatives from government and the private sector
Introduction to APIs
There’s an easier way to get content and data into the hands of citizens. Application Programming Interfaces, or APIs, are web services that allow people to more easily consume content and data in multiple ways–via mobile devices, mobile apps, innovative mash-ups, and much more. Simply put, “APIs are a better way to get government information
Mobile Webinar Series Recap: Responsive Design
Some agencies are turning to responsive design to support device-agnostic content delivery which was called for in the recently released Digital Innovation Strategy. Last week, GSA’s Mobile Program Management Office held a responsive design webinar in conjunction with DigitalGov University outlining agency experiences with responsive design. Agency experts covered responsive design technical approaches and strategy and you can
RIM/Blackberry Mobile Development Webinar Recap
The Mobile Platform Development Series was developed to help government agencies learn how to deliver government content–information, data and services–anytime, anywhere and on any device. One way to deliver content to citizens is via applications on mobile devices or native mobile apps. Government agencies need technical expertise on developing apps on the various platforms. Today we bring
