Recaps

News and Events on Recaps

99 posts

DigitalGov Summit Recap: Building Privacy & Identity Management in the Open

How can government protect citizens while delivering the services they demand in the modern age? This was a theme of the panel discussion on privacy and identity management at the 2015 DigitalGov Citizen Services Summit. “Cybersecurity has really come a long way in the last 10 years, unifying the conversation about risk across organizations,” said

Posts by Andrea Sigritz

Aug 28, 2015

DigitalGov Summit Recap: The Need for Change Agents, plus the Internet of Everything, from A to Z

The Internet of Things is already here. How will we prepare for the Internet of Everything? David Bray, Chief Information Officer at the Federal Communications

Posts by Ashley Wichman

Aug 26, 2015

Federal Student Aid Customer Experience Journey: A Recap

Customer Experience (CX) deserves a voice at an agency’s senior levels. Putting CX

Posts by Zachary Lerner

Aug 14, 2015

Challenge Module 2: It’s All About the Teams—The Importance of Operational Incentives in Prizes

A strong incentive is the lifeblood of solving any challenge. That’s the message experts offered August 4 as part of a Challenge.gov webinar series on running successful federal competitions. Sam Ortega, manager

Posts by Judy Romano

Aug 12, 2015

DigitalGov Summit Recap: Leveraging Open Analytics

Seven million dollars is a big price tag. That is the amount Forbes predicts organizations will spend on analytics-related initiatives in 2015, according to a recent report. While government agencies may not have big budgets for data analysis, we do have tons of data—survey data, usability data, campaign data—that should be leveraged to drive decisions.

Posts by Andrea Sigritz

Aug 07, 2015

Challenge Module 1: Prize History, Prize Theory and What Makes a Good Prize

Two powerhouses in the Challenge and Prize community came together at GSA for the first in a seven-part learning series recently. Chris Frangione, Vice President of Prize Development for the XPrize and Alexis Bonnell, Innovation Evangelist at USAID offered insights

Posts by Judy Romano

Jul 29, 2015

DigitalGov Summit Recap: How “We, the Techies” Can Effect Change

Who do you need to bring to the table to make a better world? In May, Megan Smith, Chief Technology Officer of the United States, delivered the keynote address at the 2015 DigitalGov Citizen Services Summit. She encouraged attendees to find ways of unlocking potential through collaborations from both within and outside of government. “We

Posts by Ashley Wichman

Jul 22, 2015

How the Nationals’ Customer Experience Principles Can Be a Home Run for Agencies

In June, the new Customer Experience Community of Practice (CX-COP) hosted Jonathan Stahl, Executive Director of Ballpark Operations and Guest Experience of the Washington Nationals, to share best practices on how to deliver a great customer experience. Below are four insights he shared. Develop and

Posts by Jacqueline Snee Posts by Rachel Flagg

Jul 22, 2015

An Introduction to HTTPS, by 18F and DigitalGov University

18F uses HTTPS for everything we make, and the U.S. government is in the process of transitioning to HTTPS everywhere. As part of this effort, we’ve recently partnered with DigitalGov University to produce a two-video series introducing the why’s and how’s of HTTPS. In an Introduction to HTTPS for beginners, we cover what happens when

Posts by Eric Mill Posts by Gray Brooks

Jul 21, 2015

Sharing the Essentials of Animated Gifs for Public Services

Animated gifs are increasingly found throughout the digital experience of today’s users.

Posts by Justin Herman

Apr 24, 2015

Data, Code, and API Event Round Up

DigitalGov University has hosted some great events over the last year in partnership with Data.gov, the MobileGov Community and 18F to bring you information on opening data and building APIs. This month we’ve rounded up the events over the past year so that you can see what’s

Posts by Alycia Piazza

Mar 11, 2015

Getting to Yes: Working with Vendors to Secure Terms of Service and Federal Friendly Pricing

The federal government is one of the largest consumers of products and services in the United States. Yet, many agencies face tight budgets and firm guidelines that restrict the parameters under which agencies can use a product or service to complete projects.

Posts by Clair Koroma Posts by Kathryn Hambleton

Feb 06, 2015

Training Trends in 2014

In recent years, DigitalGov University (DGU) has evolved from a prescriptive training program to a more agile program looking to federal government leaders like you to share the innovations, tools, resources, hurdles and case studies of how you work to meet the digital expectations of the 21st century citizen customer better. Whew. That’s a mouthful.

Posts by Alycia Piazza

Jan 23, 2015

How to Run an Agile Project in Government

For a seminar organized by DigitalGov University, Robert Read, the Managing Director at 18F, gave a presentation on agile methodologies in the federal government. Risk mitigation is a big advantage of using the agile methodology. The methodology deals with risk through the use of multiple iterations or “sprints” that ultimately lead to the development of

Posts by Kendrick Daniel

Jan 16, 2015

Challenge & Prize Competition Round-Up

Recap of the 2014 Challenge and Prize competition events hosted by DigitalGov

Posts by Alycia Piazza

Dec 23, 2014

Data.gov’s Data Pipeline Explained

In case you missed it: the Data.gov team recently hosted DigitalGov University webinars designed to help agencies and open data advocates better understand how to get data on Data.gov and how to implement the Open Data Policy’s metadata schema updates. These webinars were designed assist government data publishers in making more data discoverable to the

Posts by Rebecca Williams

Dec 04, 2014

Usability Events Round-Up: 2014

This past year DigitalGov University has hosted at least one Usability event per month and we thought we’d give you a round-up of those events. After all, November 13th was World Usability Day. Since this year’s theme of World Usability Day is Engagement it would be great to take a look at the event recap

Posts by Alycia Piazza

Nov 26, 2014

CFPB’s IdeaBox: an Open-Source Internal Ideation Platform

IdeaBox is an application that helps an organization collect ideas, organize them, and solicit comments and votes on the ideas. Do you want to build an innovation program at your organization? Learn how you can leverage resources from IdeaBox, the Consumer Financial Protection Bureau’s initiative to generate, incubate, and implement great ideas from employees across the agency.

Posts by Monte Desai

Nov 03, 2014

Open and Structured Content Models Workshop Recap

People consume government information in a variety of ways: through agency websites, of course, but increasingly through social media, search engines, and mobile apps, whether developed by agencies or third parties. To make sure the information is available seamlessly, accurately, and consistently from one setting to another,

Posts by Hannah Gladfelter Rubin Posts by Jacob Parcell

Oct 27, 2014

Responsive Web Design Challenges Webinar Recap

A website redesign is never an easy task, but when responsiveness is one of your redesign’s key goals, special considerations come into play that can present unique challenges. In the September webinar on Responsive Web Design Challenges in Government, we heard from

Posts by Ellen Arnold Losey Posts by Debra Harris

Oct 21, 2014

• 1
• 2
• 3
• 4
• 5