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97 posts

10 Tips to Create, Maintain, and Present Non-English Digital Content: A Q&A with Michael Mulé
Multilingual

10 Tips to Create, Maintain, and Present Non-English Digital Content: A Q&A with Michael Mulé

This question and answer session for our webinar, Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content, can help you improve access to your non-English digital content.
Michael Mulé
May 23, 2022
Webinar Recap: How To Best Connect With Your Spanish-speaking Audience During an Emergency
Multilingual

Webinar Recap: How To Best Connect With Your Spanish-speaking Audience During an Emergency

In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.
Mara Goldberg Gabby Fratanduono-King
Jan 24, 2022
Open-source Information Architecture Design: Using the Tools You Have To Conduct Card Sorting and Tree Testing
User Experience

Open-source Information Architecture Design: Using the Tools You Have To Conduct Card Sorting and Tree Testing

Learn how we used GitHub to conduct a card sort and tree testing to improve the information architecture for onrr.gov.
Shannon McHarg Maroya Faied Lindsay Goldstein
Jan 06, 2022
Keynote Speaker Recap: Would More Plain Language Have Saved Us From the Worst of the Pandemic?
Plain Language

Keynote Speaker Recap: Would More Plain Language Have Saved Us From the Worst of the Pandemic?

A summary of Cynthia Baur’s keynote at the 2021 Plain Language Summit.
Katherine Spivey Mara Goldberg Gabby Fratanduono-King
Jan 04, 2022
Webinar Recap: Key Takeaways on Simplifying Hazard Communications With Plain Language
Plain Language

Webinar Recap: Key Takeaways on Simplifying Hazard Communications With Plain Language

An overview of the presentation by Danielle Nagele of NOAA at the 2021 Plain Language Summit. Learn how she and her team used feedback to decrease confusion and increase impact.
Rebecca Nelson
Jan 04, 2022
Webinar Recap: The Part-Timer
Professional Development

Webinar Recap: The Part-Timer

Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description.
Jacquelyn Dolezal Morales
Dec 15, 2021
Webinar Recap: U.S. Web Design System September 2021 Monthly Call
USWDS

Webinar Recap: U.S. Web Design System September 2021 Monthly Call

Where do we go from USWDS 2.0?
Kathryn Mullan
Nov 05, 2021
Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy
Strategy

Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy

A recap of the July 15, 2021 Digital.gov event hosted by the Web Managers Community.
Ruxi Giura
Sep 28, 2021
Spotlight Chat: Planning a Federal Prize Competition
Challenge.gov

Spotlight Chat: Planning a Federal Prize Competition

Recap of a Spotlight Chat event with members of the Lab-to-Market Inclusive Innovation Ecosystem Prize Competition.
Quinn Slayton
Sep 02, 2021

Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting

This month’s Plain Language of Community Practice meeting featured Katherine Spivey’s presentation, Plain Language Spectrum: Every Step Counts! In this highly useful DigitalGov University (DGU) webinar, she explains how you can move forward with plain language even when you don’t have permission to edit copy, followed by a half hour Q & A session. Many
Samantha Hinz
Jun 30, 2017

Webinar Recap: Better, Faster, and More Flexible—U.S. Web Design Standards Update

The Road to Launch Version 1.0 You may have noticed a new, cleaner, and more modern look to some government websites over the last year—these are the web properties that were early adopters of the Draft U.S. Web Design Standards from 18F, the digital services agency which is part of the General Services Administration (GSA).
Lisa Bari
Feb 09, 2017

Webinar Recap: Social Media + External Affairs = Outreach Success

Summary: How to leverage your resources to reach Spanish-dominant Hispanics online. A recent DigitalGov University (DGU) webinar provided an introduction to the intersection of two teams with different audiences reaching consensus on goals to maximize insight and outreach effectiveness. Social Media Outreach Goals What does social media outreach success look like? Success is when agencies
Victoria Bitzer-Wales
Nov 17, 2016

Webinar Recap: Snaps and Stripes—Sharing Public Service Stories with Snapchat

What does Snapchat, the disappearing message-and-video platform most used by teenagers, have to do with government outreach and communications programs? Well, Snapchat has quickly become an incredibly effective digital storytelling medium, and content creators across multiple government agencies have adopted it as an important part of their programs. A recent New York Times article described
Lisa Bari
Sep 27, 2016

Webinar Recap: A Look At Google’s Media Tool and Platform Offerings

Suddenly, digital video is everywhere on your social timelines. As a government storyteller, you may be overwhelmed about all the tools available and all of the features each publishing platform has to offer. Facebook, Twitter and SnapChat all offer great video platforms that are free and easy to use, plus they make it easy for you to market to
Randy Abramson
Sep 13, 2016

What is Citizen Science? A Recent Webinar Explores How the Federal Government Engages the Public via Crowdsourcing

From the National Park Service (NPS) to the Centers for Disease Control and Prevention (CDC), the use of citizen science has become a prominent factor in the science community and a critical tool for the federal government.
Zohaa Ahmad
Aug 23, 2016

Analytics Trainings: 2016 So Far

In 2016, the Digital Analytics Program (DAP) team has ramped up our training schedule. We appreciate all the DAP users that have attended our trainings and we’re happy to provide the material. We’ve had many users ask about video of our sessions, so we wanted to provide you with some of our recorded trainings from
Immanuel Lee
Jul 14, 2016

A Problem Without Definition Is a Challenge Without a Solution

A prize competition often starts with a problem. In order to get help to find a solution, people need to clearly understand your problem. Understanding and effectively communicating your problem isn’t easy, but it’s necessary. Problems are like spaghetti—messy and complex, says Denys Resnick, Executive Vice President of Strategic Programs at NineSigma Inc., which provides
Eric Beidel
Jun 08, 2016

Using Pirate Metrics to Analyze Your Mobile Application’s Audience

What Makes a Native App Successful? There are over 200 native applications in the federal government with various download numbers. Are the ones with the most downloads the most successful? Is the one with fewer users who are more engaged more successful? It depends on what you are trying to accomplish. David Cooper, the Mobile
Jacob Parcell
May 12, 2016

How to Create Portable Content with Structured Content Models

Structuring your content for portability across media platforms gives your agency the ability to not only place your message on other properties, but gives you the assurance that your information will always be up-to-date across multiple platforms. This ability is never more important than during an emergency, whether it is a natural disaster or a
May 05, 2016

An Introduction to Open Data and APIs

The federal workplace is abuzz these days with talk about open data and how agencies can leverage that data through APIs. According to the federal Open Data Policy, data should be managed as an information asset, and making it discoverable and usable (in other words, open). Open data “not only strengthens our democracy and promotes efficiency
John Paul
May 03, 2016
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