Recaps
News and Events on Recaps
99 posts
Webinar Recap: How to Measure Effectiveness of Your Digital Outreach and Communications
Panelists shared their experiences, lessons learned, and best practices for what works in federal government agencies that have robust programs reaching a diverse American public.
Webinar Recap: How to Build Your Digital Dream Team
Highlights from the Web Managers Community of Practice panel that shared how to get the right team in place to create a trusted, seamless online experience for all your customers.
Multilingual
10 Tips to Create, Maintain, and Present Non-English Digital Content: A Q&A with Michael Mulé
This question and answer session for our webinar, Language Connections: Tips to Create, Maintain, and Present Non-English Digital Content, can help you improve access to your multilingual digital content.
Multilingual
Webinar Recap: How To Best Connect With Your Spanish-speaking Audience During an Emergency
In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.
User Experience
Open-source Information Architecture Design: Using the Tools You Have To Conduct Card Sorting and Tree Testing
Learn how we used GitHub to conduct a card sort and tree testing to improve the information architecture for onrr.gov.
Plain Language
Keynote Speaker Recap: Would More Plain Language Have Saved Us From the Worst of the Pandemic?
A summary of Cynthia Baur’s keynote at the 2021 Plain Language Summit.
Plain Language
Webinar Recap: Key Takeaways on Simplifying Hazard Communications With Plain Language
An overview of the presentation by Danielle Nagele of NOAA at the 2021 Plain Language Summit. Learn how she and her team used feedback to decrease confusion and increase impact.
Professional Development
Webinar Recap: The Part-Timer
Learn how Joanne Short of the United States Postal Service (USPS) opened professional doors by going beyond her job description in her Plain Language Summit session, The Part-Timer.
USWDS
Webinar Recap: U.S. Web Design System September 2021 Monthly Call
For our September call, we focused on the future of the U.S. Web Design System (USWDS): Where does the design system go from USWDS 2.0? What did we learn from our 1.0 and 2.0 releases? Read key points and takeaways from this month’s presentation.
Strategy
Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy
Learn how digital service teams in government navigate through the currents of organizational culture and implement change at their agencies.
Challenge.gov
Spotlight Chat: Planning a Federal Prize Competition
Leaders of the Lab-to-Market (L2M) Inclusive Innovation Ecosystem Prize Competition share their experience running a federal prize competition.
Webinar Recap: Plain Language Action and Information Network (PLAIN) June Meeting
This month’s Plain Language of Community Practice meeting featured Katherine Spivey’s presentation, Plain Language Spectrum: Every Step Counts! In this highly useful DigitalGov University (DGU) webinar, she explains how you can move forward with plain language even when you don’t have permission to edit copy, followed by a half hour Q & A session. Many
Webinar Recap: Better, Faster, and More Flexible—U.S. Web Design Standards Update
The Road to Launch Version 1.0 You may have noticed a new, cleaner, and more modern look to some government websites over the last year—these are the web properties that were early adopters of the Draft U.S. Web Design Standards from 18F, the digital services agency which is part of the General Services Administration (GSA).
Webinar Recap: Social Media + External Affairs = Outreach Success
Summary: How to leverage your resources to reach Spanish-dominant Hispanics online. A recent DigitalGov University (DGU) webinar provided an introduction to the intersection of two teams with different audiences reaching consensus on goals to maximize insight and outreach effectiveness. Social Media Outreach Goals What does social media outreach success look like? Success is when agencies
Webinar Recap: Snaps and Stripes—Sharing Public Service Stories with Snapchat
What does Snapchat, the disappearing message-and-video platform most used by teenagers, have to do with government outreach and communications programs? Well, Snapchat has quickly become an incredibly effective digital storytelling medium, and content creators across multiple government agencies have adopted it as an important part of their programs. A recent New York Times article described
Webinar Recap: A Look At Google’s Media Tool and Platform Offerings
Suddenly, digital video is everywhere on your social timelines. As a government storyteller, you may be overwhelmed about all the tools available and all of the features each publishing platform has to offer. Facebook, Twitter and SnapChat all offer great video platforms that are free and easy to use, plus they make it easy for you to market to
What is Citizen Science? A Recent Webinar Explores How the Federal Government Engages the Public via Crowdsourcing
From the National Park Service (NPS) to the Centers for Disease Control and Prevention (CDC), the use of citizen science has become a prominent factor in the science community and a critical tool for the federal government.
Analytics Trainings: 2016 So Far
In 2016, the Digital Analytics Program (DAP) team has ramped up our training schedule. We appreciate all the DAP users that have attended our trainings and we’re happy to provide the material. We’ve had many users ask about video of our sessions, so we wanted to provide you with some of our recorded trainings from
A Problem Without Definition Is a Challenge Without a Solution
A prize competition often starts with a problem. In order to get help to find a solution, people need to clearly understand your problem. Understanding and effectively communicating your problem isn’t easy, but it’s necessary. Problems are like spaghetti—messy and complex, says Denys Resnick, Executive Vice President of Strategic Programs at NineSigma Inc., which provides
Using Pirate Metrics to Analyze Your Mobile Application’s Audience
What Makes a Native App Successful? There are over 200 native applications in the federal government with various download numbers. Are the ones with the most downloads the most successful? Is the one with fewer users who are more engaged more successful? It depends on what you are trying to accomplish. David Cooper, the Mobile
