Skip to main content

An official website of the United States government

Here’s how you know

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( Lock Locked padlock ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Digital.gov Logo

Guidance on building better digital services in government

  • News
  • Events
  • Resources
  • Communities
  • Tools
  • About
  • Subscribe
  • Write for us
  • Contact

All Resources

Our Work

News and Events on Our Work

121 posts

U.S. Digital Corps

Making Impact at Scale: Software Engineering in the Federal Government

Engineering fellows with the U.S. Digital Corps share their paths to becoming software engineers and why they decide to use their skills to improve government services.
Posts by Meenu Bhooshanan Posts by Isabel Laurenceau Posts by Samira Sadat Posts by Anastasia Gradova
Nov 25, 2022

Government Launches Login.Gov to Simplify Access to Public Services

Joel Minton, a member of the U.S. Digital Service, is working with GSA’s Technology Transformation Service as the director of login.gov. Tom Mills is the Chief Technology Architect at U.S. Customs and Border Protection. In early April, the U.S. Digital Service and 18F launched login.gov, a single sign-on solution for government websites that will enable
Posts by Joel Minton Posts by Tom Mills
Aug 28, 2017

Emerging Tech and Open Data for a More Open and Accountable Government

Open data and emerging technologies—including artificial intelligence and distributed ledgers, such as blockchain—hold vast potential to transform public services held back by bureaucracy and outdated IT systems.
Posts by Justin Herman
Aug 24, 2017

Opening Public Services to Artificial Intelligence Assistants

“Hey, Computer, how do I access my public services?” Citizens will soon be able to ask their Intelligent Personal Assistants (IPA) this question through an Emerging Citizen Technology open-sourced pilot program. The purpose of the initiative is to guide dozens of federal programs make public service information available through automated, self-service platforms for the home
Posts by Justin Herman
Jun 06, 2017

The Next Step Towards a Bug Bounty Program for the Technology Transformation Service

We took a big step toward creating a bug bounty program for our agency by issuing an award to HackerOne for a Software-as-a-Service bug-reporting platform.
Posts by Eric Mill Posts by Omid Ghaffari-Tabrizi Posts by Waldo Jaquith
May 18, 2017

Federal Pilot to Integrate Public Services Into Intelligent Personal Assistants

The demand for more automated, self-service access to United States public services, when and where citizens need them, grows each day—and so do advances in the consumer technologies like Intelligent Personal Assistants designed to meet those challenges. The U.S. General Services Administration’s (GSA)
Posts by Justin Herman
Apr 24, 2017

To Get Things Done, You Need Great, Secure Tools

To folks new to government, one of the most surprising differences between our work and work in the private sector are the barriers in accessing commercially available software, and commercially available Software-as-a-Service (SaaS) in particular. There are good reasons for these barriers: the government places premiums on considerations such as security, privacy, accessibility, license management,
Posts by Dave Zvenyach
Apr 11, 2017

DigitalGov Readers and Subscribers: We Want to Talk to You (Again)

We at DigitalGov want to hear more about you – your job, your role, the challenges you face — all of it — as you work to deliver more secure, effective, and reliable
Posts by Digital.gov Team
Mar 08, 2017

DigitalGov University in Review: 2016 Training Trends

DigitalGov University (DGU), the events platform for DigitalGov, provides programming to build and accelerate digital capacity by providing webinars and in-person events highlighting innovations, case studies, tools, and resources. Thanks to your participation, DGU hosted over 90 events with 6,648 attendees from over 100 agencies across federal, tribal, state, and local governments.
Posts by Janelle Thalls
Jan 11, 2017

GSA launches new AI, Virtual Reality, and Authentication Programs

Today we’re launching three new initiatives powered by GSA Digital Communities that leap federal agencies ahead on some of the most innovative new capabilities becoming available to our programs — Artificial Intelligence, Virtual/Augmented Reality, and the U.S. Digital Registry. These new Communities and portal are products of inter-agency collaboration and our shared commitment pushing the
Posts by Justin Herman
Oct 26, 2016

DigitalGov Readers and Subscribers: We Want to Talk to You

As you know, over the last few years DigitalGov has surfaced the innovative advancements many are making across the government space while providing a platform for learning best practices and coming together as a community. Over the course of the next few weeks, a small team from
Posts by 18F Team
Oct 25, 2016

Dear Search: Reading Between the Lines of Search Data

Welcome to the first Dear Search article, an occasional series where the DigitalGov Search team addresses common search questions. Dear Search, Right now, I am building up user research services that can be offered to product owners on a regular or as-needed basis. So, being able to look at search trends and offer advice to
Posts by Dawn Pointer McCleskey
Oct 21, 2016

Analytics Success Series: USA.gov

USA.gov’s Analytics Success: using analytics data to inform design and responsivity to create a better experience for the user Last year, the USA.gov team found themselves facing a challenge. We were in need of a new content management system for our websites, USA.gov and Gobierno.USA.gov, which help people find and understand the most frequently requested
Posts by David Kaufmann
Oct 17, 2016

Analytics Success Series: Health Resources & Services Administration

Health Resources and Services Administration’s Analytics Success: Using Analytics to Reduce Content and Improve User Experience Unlike out-of-town guests, you want your web visitors to stick around. So, if your site continues to see a bounce rate that stubbornly refuses to drop—it’s time to make some changes. That’s exactly what happened to the Health Resources
Posts by Christy Choi Posts by Mackenzie Cummings Posts by Richard Morey
Sep 20, 2016

Analytics Success Series: USAJOBS

USAJOBS’ Analytics Success: using analytics to create accurate testing strategies. Accurate testing strategies are crucial to ensure quality products. Hi-fidelity approaches ensure QA efforts are testing in a true-to-life manner, similar to real-world users. Inaccurate, lo-fidelity testing can miss situational bugs that become showstoppers in production. USAJOBS is leveraging the Digital Analytics Program (DAP) to
Posts by Cory Benavente Posts by Dywane Boyd
Sep 15, 2016

Analytics Success Series: Federal Trade Commission

FTC’s Analytics Success: Making mission-related tasks easier for the user to find In the summer of 2015, members of the Federal Trade Commission’s Office of Public Affairs (OPA) Web team worked with their FTC colleagues to analyze Digital Analytics Program (DAP) Google Analytics data (onsite search queries, landing pages, pageviews, etc.) for FTC.gov. We found
Posts by Chris Noonan Sturm
Sep 14, 2016

DNSSEC vs. Elastic Load Balancers: the Zone Apex Problem

This is the final post in the 5-part series, The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. Federal websites are required to implement DNSSEC, which relies on knowing exactly what server is responding to a request. In Amazon Web Services (AWS), the problem of unreliable servers is solved by
Posts by Nick Marden
Sep 12, 2016

Let’s Encrypt Those CNAMES, Shall We?

This is post 4 in the 5-part series, The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. This post references the previous posts frequently, so please read those before reading this one if you haven’t done so already. In addition to the DNS challenges created by offering “masked” domains such
Posts by Nathan Smith Posts by Dawn Pointer McCleskey
Sep 07, 2016

A Domain by Any Other Name: CNAMES, Wildcard Records and Another Level of Indirection

This is post 3 in the 5-part series The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. “All problems in computer science can be solved by another level of indirection, except of course for the problem of too many indirections.” – David Wheeler The simplest of our four requirements was
Posts by Nick Marden
Sep 06, 2016

Quality, Speed, and Lower Costs: Yes, You Can Have It All

This is post 2 in the 5-part series The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. The last major infrastructure upgrade that DigitalGov Search had was in 2010. Not only has technology evolved significantly since then, but so have business models for right-sizing costs. Moving to Amazon Web Services (AWS)
Posts by Nick Marden Posts by Dawn Pointer McCleskey
Sep 02, 2016
  • 1
  • 2
  • 3
  • 4
  • 5

Join 60,000 others in government and subscribe to our newsletter — a round-up of the best digital news in government and across our field.

Return to top

Learn

  • News
  • Events
  • Resources
  • Communities
  • Tools

Contribute

  • Write for us
  • Host an event
  • Edit on GitHub

About

  • About Us
  • Site Policies

Social

  • Twitter
  • Facebook
  • YouTube
  • RSS
  • Email us
GSA logo

Digital.gov

An official website of the U.S. General Services Administration

  • About GSA
  • Accessibility support
  • FOIA requests
  • No FEAR Act data
  • Office of the Inspector General
  • Performance reports
  • Privacy policy
Looking for U.S. government information and services?
Visit USA.gov
Report an issue