Metrics
Resources on Metrics
OMB M-17-06 —Policies for Federal Agency Public Websites and Digital Services
Tools and Services
Analytics.USA.gov —A window into how people are interacting with the government online. Powered by the Digital Analytics Program (DAP)
Digital Analytics Program —A free analytics tool for measuring digital services in the federal government.
Join a Community of Practice
Web Content Managers —The Web Content Managers Forum is a community of government employees who share ideas, challenges, lessons learned, and best practices in …
News and Events on Metrics
132 posts
Giving Users the Information They Crave: Data and Analytics Tips From USAGov en Español—User data guides what we do at USAGov. Without it, we wouldn’t know what government questions people are searching for. And we wouldn’t know how to design our content to make it easier for people to find and understand the answers. — via USA.gov
Shifting Your Metrics Mindset
How USAGov en Español Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience
Become a DAP Certified Analyst
An Introduction to the Basics of DAP
Listen to Customers by Asking the Right Questions
Spring Cleaning Tips for Web Content
Justifying the Web Analyst’s Role in Your Organization
Updates on 21st Century IDEA: Key Insights & Lessons Learned
The YouTube Event Option
The USA.gov’s team launched a new analytics dashboard that shows the top pages and topics that are trending on USA.gov and USA.gov/espanol. This gives agencies a better window into the information the public needs most so they can prioritize that information and make it more accessible to their users. — via USA.gov
